Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15
<
From version < 152.1 >
edited by Megan Kahl
on 2021/10/14 08:07
To version < 143.1 >
edited by Megan Kahl
on 2021/10/14 06:58
>
Change comment: Uploaded new attachment "1634194738753-252.png", version {1}

Summary

Details

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55 55  
56 56  
57 57  
58 -(% style="text-align:center" %)
59 -[[image:1634194145600-395.png]]
58 +[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
60 60  
61 61  
62 62  The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
... ... @@ -65,8 +65,7 @@
65 65  Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink.
66 66  
67 67  
68 -(% style="text-align:center" %)
69 -[[image:1634194168572-992.png]]
67 +[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
70 70  
71 71  
72 72  
... ... @@ -73,19 +73,18 @@
73 73  Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process.
74 74  
75 75  
76 -(% style="text-align:center" %)
77 -[[image:1634194187183-885.png]]
74 +[[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
75 +
78 78  
79 -
80 80  The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**” (%%)pane and double click on it to open the workflow.
81 81  
82 82  Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%) button and then the “**Yes**” button to continue with the workflow process.
83 83  
84 84  
85 -(% style="text-align:center" %)
86 -[[image:1634194224605-117.png]]
87 87  
83 +[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
88 88  
85 +
89 89  Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.
90 90  
91 91  (% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.
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100 100  Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button.
101 101  
102 102  
103 -(% style="text-align:center" %)
104 -[[image:1634194241418-617.png]]
100 +[[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
101 +\\
105 105  
106 -
107 107  Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow.
108 108  
109 109  
110 -(% style="text-align:center" %)
111 -[[image:1634194261841-296.png]]
106 +[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
112 112  
113 113  
114 114  Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step.
... ... @@ -116,17 +116,15 @@
116 116  A report will populate with the proposed transfer details. Check that the report is correct.
117 117  
118 118  
119 -(% style="text-align:center" %)
120 -[[image:1634194278685-302.png]]
114 +[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
121 121  
122 -
123 123  Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.
124 124  
125 125  Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step.
126 126  
127 127  
128 -(% style="text-align:center" %)
129 -[[image:1634194299186-130.png]]
121 +[[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
122 +
130 130  
131 131  
132 132  (% style="text-align: center;" %)
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139 139  
140 140  
141 141  
142 -(% style="text-align:center" %)
143 -[[image:1634194315483-734.png]]
135 +[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
144 144  
145 145  
146 146  A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
147 147  
148 148  
149 -(% style="text-align:center" %)
150 -[[image:1634194334515-987.png]]
141 +[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]]
151 151  
143 +[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]]
152 152  
153 153  
154 154  Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again.
147 +\\
155 155  
156 -
157 -(% style="text-align:center" %)
158 -[[image:1634194377798-173.png]]
159 -
160 -
161 161  The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).
162 162  
163 163  
164 -(% style="text-align:center" %)
165 -[[image:1634194397845-607.png]]
152 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
166 166  
167 167  
168 168  (% style="color:#e74c3c" %)**NB!**(%%) The (% style="color:#2980b9" %)**Destination Member** (%%)record will need to be updated with the Category and Paypoint details.
169 169  
170 170  
171 -(% style="text-align:center" %)
172 -[[image:1634194413050-737.png]]
158 +[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
173 173  
174 174  
175 -(% style="text-align:center" %)
176 -[[image:1634194428787-719.png]]
161 +[[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
162 +
177 177  
178 178  
179 179  Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
... ... @@ -191,13 +191,11 @@
191 191  Go to the(% style="color:#2980b9" %) **Investment Switches**(%%) screen
192 192  
193 193  
194 -(% style="text-align:center" %)
195 -[[image:1634194452381-664.png]]
180 +[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
196 196  
197 197  
198 198  
199 -(% style="text-align:center" %)
200 -[[image:1634194466991-965.png]]
184 +[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
201 201  
202 202  
203 203  Create a line and update the following details:
... ... @@ -216,22 +216,21 @@
216 216  Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch.
217 217  
218 218  
219 -(% style="text-align:center" %)
220 -[[image:1634194486415-649.png]]
203 +[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
221 221  
222 222  
223 223  A report is generated confirming that the contra entries have been created for the switch
224 224  
225 225  
226 -(% style="text-align:center" %)
227 -[[image:1634194507040-838.png]]
209 +[[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
210 +
228 228  
229 229  
230 230  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
231 231  
232 232  
233 -(% style="text-align:center" %)
234 -[[image:1634194524119-862.png]]
216 +[[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
217 +
235 235  
236 236  
237 237  If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the final steps of the switch.
... ... @@ -239,8 +239,7 @@
239 239  Another report is generated, confirming the switch has occurred, based on the mandate.
240 240  
241 241  
242 -(% style="text-align:center" %)
243 -[[image:1634194538901-156.png]]
225 +[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
244 244  
245 245  
246 246  On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**.
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247 247  
248 248  
249 249  
250 -(% style="text-align:center" %)
251 -[[image:1634194552793-732.png]]
232 +[[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
233 +
252 252  
253 253  
254 254  (% style="color:#2980b9" %)**Date:**(%%) Date of Switch
... ... @@ -263,15 +263,13 @@
263 263  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
264 264  
265 265  
266 -(% style="text-align:center" %)
267 -[[image:1634194486415-649.png]]
248 +[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
268 268  
269 269  
270 270  The following report is generated.
271 271  
272 272  
273 -(% style="text-align:center" %)
274 -[[image:1634194577653-631.png]]
254 +[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]]
275 275  
276 276  
277 277  The Investment Switches screen is updated on Everest.
... ... @@ -278,8 +278,7 @@
278 278  
279 279  
280 280  
281 -(% style="text-align:center" %)
282 -[[image:1634194593231-646.png]]
261 +[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
283 283  
284 284  
285 285  Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.
... ... @@ -286,8 +286,7 @@
286 286  
287 287  
288 288  
289 -(% style="text-align:center" %)
290 -[[image:1634194608639-339.png]]
268 +[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
291 291  
292 292  
293 293  Click on the (% style="color:#2980b9" %)“**Switch”** (%%)button to proceed with the next step of the switch.
... ... @@ -296,22 +296,20 @@
296 296  
297 297  
298 298  
299 -(% style="text-align:center" %)
300 -[[image:1634194632108-483.png]]
277 +[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
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302 302  
303 303  
304 -(% style="text-align:center" %)
305 -[[image:1634194652766-557.png]]
281 +//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.//
306 306  
307 307  
308 308  The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned.
309 309  
310 310  
311 -(% style="text-align:center" %)
312 -[[image:1634194668204-871.png]]
313 313  
288 +[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
314 314  
290 +
315 315  (% style="color:#2980b9" %)**Date:** (%%)Date of Switch
316 316  
317 317  (% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_Bank Account**(%%) Investment Product from the drop-down option
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328 328  A report is generated confirming that the contra entries have been created for the switch.
329 329  
330 330  
331 -(% style="text-align:center" %)
332 -[[image:1634194738753-252.png]]
307 +[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
333 333  
334 334  
335 335  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
... ... @@ -346,8 +346,7 @@
346 346  (% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive)
347 347  
348 348  
349 -(% style="text-align:center" %)
350 -[[image:1634194756238-832.png]]
324 +[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
351 351  
352 352  
353 353  After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
... ... @@ -358,16 +358,16 @@
358 358  A report is generated confirming that the contra entries have been created for the switch.
359 359  
360 360  
361 -(% style="text-align:center" %)
362 -[[image:1634194773616-145.png]]
335 +[[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
336 +
363 363  
364 364  
365 365  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
366 366  
367 367  
368 -(% style="text-align:center" %)
369 -[[image:1634194790508-115.png]]
370 370  
343 +[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
344 +
371 371  
372 372  Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.
373 373  
... ... @@ -374,8 +374,7 @@
374 374  The following report is generated.
375 375  
376 376  
377 -(% style="text-align:center" %)
378 -[[image:1634194810728-415.png]]
351 +[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]]
379 379  
380 380  
381 381  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
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