Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15
<
From version < 143.1 >
edited by Megan Kahl
on 2021/10/14 06:58
To version < 148.1 >
edited by Megan Kahl
on 2021/10/14 07:00
>
Change comment: There is no comment for this version

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Content
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55 55  
56 56  
57 57  
58 -[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
58 +(% style="text-align:center" %)
59 +[[image:1634194145600-395.png]]
59 59  
60 60  
61 61  The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
... ... @@ -64,7 +64,8 @@
64 64  Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink.
65 65  
66 66  
67 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
68 +(% style="text-align:center" %)
69 +[[image:1634194168572-992.png]]
68 68  
69 69  
70 70  
... ... @@ -71,18 +71,19 @@
71 71  Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process.
72 72  
73 73  
74 -[[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
75 -
76 +(% style="text-align:center" %)
77 +[[image:1634194187183-885.png]]
76 76  
79 +
77 77  The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**” (%%)pane and double click on it to open the workflow.
78 78  
79 79  Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%) button and then the “**Yes**” button to continue with the workflow process.
80 80  
81 81  
85 +(% style="text-align:center" %)
86 +[[image:1634194224605-117.png]]
82 82  
83 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
84 84  
85 -
86 86  Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.
87 87  
88 88  (% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.
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97 97  Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button.
98 98  
99 99  
100 -[[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
101 -\\
103 +(% style="text-align:center" %)
104 +[[image:1634194241418-617.png]]
102 102  
106 +
103 103  Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow.
104 104  
105 105  
106 -[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
110 +(% style="text-align:center" %)
111 +[[image:1634194261841-296.png]]
107 107  
108 108  
109 109  Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step.
... ... @@ -111,15 +111,17 @@
111 111  A report will populate with the proposed transfer details. Check that the report is correct.
112 112  
113 113  
114 -[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
119 +(% style="text-align:center" %)
120 +[[image:1634194278685-302.png]]
115 115  
122 +
116 116  Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.
117 117  
118 118  Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step.
119 119  
120 120  
121 -[[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
122 -
128 +(% style="text-align:center" %)
129 +[[image:1634194299186-130.png]]
123 123  
124 124  
125 125  (% style="text-align: center;" %)
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132 132  
133 133  
134 134  
135 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
142 +(% style="text-align:center" %)
143 +[[image:1634194315483-734.png]]
136 136  
137 137  
138 138  A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
139 139  
140 140  
141 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]]
149 +(% style="text-align:center" %)
150 +[[image:1634194334515-987.png]]
142 142  
143 -[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]]
144 144  
145 145  
146 146  Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again.
147 -\\
148 148  
156 +
157 +(% style="text-align:center" %)
158 +[[image:1634194377798-173.png]]
159 +
160 +
149 149  The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).
150 150  
151 151  
152 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
164 +(% style="text-align:center" %)
165 +[[image:1634194397845-607.png]]
153 153  
154 154  
155 155  (% style="color:#e74c3c" %)**NB!**(%%) The (% style="color:#2980b9" %)**Destination Member** (%%)record will need to be updated with the Category and Paypoint details.
156 156  
157 157  
158 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
171 +(% style="text-align:center" %)
172 +[[image:1634194413050-737.png]]
159 159  
160 160  
161 -[[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
162 -
175 +(% style="text-align:center" %)
176 +[[image:1634194428787-719.png]]
163 163  
164 164  
165 165  Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
... ... @@ -177,11 +177,13 @@
177 177  Go to the(% style="color:#2980b9" %) **Investment Switches**(%%) screen
178 178  
179 179  
180 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
194 +(% style="text-align:center" %)
195 +[[image:1634194452381-664.png]]
181 181  
182 182  
183 183  
184 -[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
199 +(% style="text-align:center" %)
200 +[[image:1634194466991-965.png]]
185 185  
186 186  
187 187  Create a line and update the following details:
... ... @@ -200,21 +200,22 @@
200 200  Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch.
201 201  
202 202  
203 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
219 +(% style="text-align:center" %)
220 +[[image:1634194486415-649.png]]
204 204  
205 205  
206 206  A report is generated confirming that the contra entries have been created for the switch
207 207  
208 208  
209 -[[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
210 -
226 +(% style="text-align:center" %)
227 +[[image:1634194507040-838.png]]
211 211  
212 212  
213 213  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
214 214  
215 215  
216 -[[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
217 -
233 +(% style="text-align:center" %)
234 +[[image:1634194524119-862.png]]
218 218  
219 219  
220 220  If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the final steps of the switch.
... ... @@ -222,7 +222,8 @@
222 222  Another report is generated, confirming the switch has occurred, based on the mandate.
223 223  
224 224  
225 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
242 +(% style="text-align:center" %)
243 +[[image:1634194538901-156.png]]
226 226  
227 227  
228 228  On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**.
... ... @@ -229,8 +229,8 @@
229 229  
230 230  
231 231  
232 -[[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
233 -
250 +(% style="text-align:center" %)
251 +[[image:1634194552793-732.png]]
234 234  
235 235  
236 236  (% style="color:#2980b9" %)**Date:**(%%) Date of Switch
... ... @@ -245,13 +245,15 @@
245 245  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
246 246  
247 247  
248 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
266 +(% style="text-align:center" %)
267 +[[image:1634194486415-649.png]]
249 249  
250 250  
251 251  The following report is generated.
252 252  
253 253  
254 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]]
273 +(% style="text-align:center" %)
274 +[[image:1634194577653-631.png]]
255 255  
256 256  
257 257  The Investment Switches screen is updated on Everest.
... ... @@ -258,7 +258,8 @@
258 258  
259 259  
260 260  
261 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
281 +(% style="text-align:center" %)
282 +[[image:1634194593231-646.png]]
262 262  
263 263  
264 264  Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.
... ... @@ -265,7 +265,8 @@
265 265  
266 266  
267 267  
268 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
289 +(% style="text-align:center" %)
290 +[[image:1634194608639-339.png]]
269 269  
270 270  
271 271  Click on the (% style="color:#2980b9" %)“**Switch”** (%%)button to proceed with the next step of the switch.
... ... @@ -274,20 +274,22 @@
274 274  
275 275  
276 276  
277 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
299 +(% style="text-align:center" %)
300 +[[image:1634194632108-483.png]]
278 278  
279 279  
280 280  
281 -//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.//
304 +(% style="text-align:center" %)
305 +[[image:1634194652766-557.png]]
282 282  
283 283  
284 284  The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned.
285 285  
286 286  
311 +(% style="text-align:center" %)
312 +[[image:1634194668204-871.png]]
287 287  
288 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
289 289  
290 -
291 291  (% style="color:#2980b9" %)**Date:** (%%)Date of Switch
292 292  
293 293  (% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_Bank Account**(%%) Investment Product from the drop-down option
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304 304  A report is generated confirming that the contra entries have been created for the switch.
305 305  
306 306  
307 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
331 +(% style="text-align:center" %)
332 +[[image:1634194738753-252.png]]
308 308  
309 309  
310 310  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
... ... @@ -321,7 +321,8 @@
321 321  (% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive)
322 322  
323 323  
324 -[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
349 +(% style="text-align:center" %)
350 +[[image:1634194756238-832.png]]
325 325  
326 326  
327 327  After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
... ... @@ -332,16 +332,16 @@
332 332  A report is generated confirming that the contra entries have been created for the switch.
333 333  
334 334  
335 -[[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
336 -
361 +(% style="text-align:center" %)
362 +[[image:1634194773616-145.png]]
337 337  
338 338  
339 339  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
340 340  
341 341  
368 +(% style="text-align:center" %)
369 +[[image:1634194790508-115.png]]
342 342  
343 -[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
344 -
345 345  
346 346  Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.
347 347  
... ... @@ -348,7 +348,8 @@
348 348  The following report is generated.
349 349  
350 350  
351 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]]
377 +(% style="text-align:center" %)
378 +[[image:1634194810728-415.png]]
352 352  
353 353  
354 354  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
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