Changes for page Member Client Transfer
Last modified by Megan Kahl on 2021/12/01 06:15
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... ... @@ -23,8 +23,6 @@ 23 23 24 24 {{/info}} 25 25 26 - 27 - 28 28 (% style="text-align: center;" %) 29 29 == (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) == 30 30 ... ... @@ -51,7 +51,7 @@ 51 51 52 52 53 53 (% style="text-align: center;" %) 54 -== (% style="color:#2980b9" %)**Steps to complete the transfer**(%%) == 52 +== (% style="color:#2980b9" %)**//Steps to complete the transfer//**(%%) == 55 55 56 56 57 57 ... ... @@ -64,7 +64,7 @@ 64 64 Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink. 65 65 66 66 67 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]] 65 +[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]] 68 68 69 69 70 70 ... ... @@ -83,7 +83,7 @@ 83 83 [[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]] 84 84 85 85 86 -Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.84 +Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made. 87 87 88 88 (% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”. 89 89 ... ... @@ -91,7 +91,7 @@ 91 91 92 92 93 93 (% style="text-align: center;" %) 94 -== (% style="color:#2980b9" %)**New Member**(%%) == 92 +== (% style="color:#2980b9" %)**//New Member//**(%%) == 95 95 96 96 97 97 Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button. ... ... @@ -103,7 +103,7 @@ 103 103 Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow. 104 104 105 105 106 -[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]] 104 +[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]] 107 107 108 108 109 109 Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step. ... ... @@ -111,9 +111,9 @@ 111 111 A report will populate with the proposed transfer details. Check that the report is correct. 112 112 113 113 114 -[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]] 112 +[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]] 115 115 116 -Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.114 +Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct. 117 117 118 118 Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step. 119 119 ... ... @@ -123,7 +123,7 @@ 123 123 124 124 125 125 (% style="text-align: center;" %) 126 -== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 124 +== (% style="color:#2980b9" %)**//Completing the Workflow//**(%%) == 127 127 128 128 129 129 ... ... @@ -138,15 +138,15 @@ 138 138 A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again. 139 139 140 140 141 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] 139 +[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] 142 142 143 143 [[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] 144 144 145 145 146 -Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %)“**Incomplete**” (%%)button to start the process again.144 +Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again. 147 147 \\ 148 148 149 -The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).147 +The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%). 150 150 151 151 152 152 [[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] ... ... @@ -222,7 +222,7 @@ 222 222 Another report is generated, confirming the switch has occurred, based on the mandate. 223 223 224 224 225 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]] 223 +[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]] 226 226 227 227 228 228 On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**. ... ... @@ -251,7 +251,7 @@ 251 251 The following report is generated. 252 252 253 253 254 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] 252 +[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] 255 255 256 256 257 257 The Investment Switches screen is updated on Everest. ... ... @@ -261,7 +261,7 @@ 261 261 [[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]] 262 262 263 263 264 -Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.262 +Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch. 265 265 266 266 267 267 ... ... @@ -321,7 +321,7 @@ 321 321 (% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive) 322 322 323 323 324 -[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]] 322 +[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]] 325 325 326 326 327 327 After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. ... ... @@ -343,12 +343,12 @@ 343 343 [[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]] 344 344 345 345 346 -Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.344 +Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch. 347 347 348 348 The following report is generated. 349 349 350 350 351 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] 349 +[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] 352 352 353 353 354 354 Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch. ... ... @@ -400,7 +400,7 @@ 400 400 401 401 402 402 (% style="text-align: center;" %) 403 -== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 401 +== (% style="color:#2980b9" %)**//Completing the Workflow//**(%%) == 404 404 405 405 406 406 ... ... @@ -408,7 +408,7 @@ 408 408 To close the Member Client Transfer workflow process, click on the (% style="color:#2980b9" %)“**Done**”(%%) button. The workflow can only be closed once the switch has been actioned and priced. 409 409 410 410 411 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 409 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 412 412 413 413 414 414 The member record on the (% style="color:#2980b9" %)**Source Client** (%%)has been updated. ... ... @@ -453,3 +453,5 @@ 453 453 454 454 (% style="text-align:center" %) 455 455 [[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]] 454 + 455 +
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