Changes for page Member Client Transfer
Last modified by Megan Kahl on 2021/12/01 06:15
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... ... @@ -23,16 +23,14 @@ 23 23 24 24 {{/info}} 25 25 26 - 27 - 28 28 (% style="text-align: center;" %) 29 29 == (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) == 30 30 31 31 32 32 33 -This workflow transfers the capital, interest, contributions and growth from a member record ( % style="color:#2980b9" %)(**Source Member**)(%%)to another member record (% style="color:#2980b9" %)(**Destination Member**)(%%). The destination record can be either a new record or an existing record.31 +This workflow transfers the capital, interest, contributions and growth from a member record (**Source Member**) to another member record (**Destination Member**). The destination record can be either a new record or an existing record. 34 34 35 -Where the (% style="color:#2980b9" %)**Destination Member**(%%)already exists, the(% style="color:#2980b9" %)**Destination Member**(%%)record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:33 +Where the **Destination Member** already exists, the **Destination Member** record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record: 36 36 37 37 * Loans 38 38 * Salaries ... ... @@ -41,122 +41,121 @@ 41 41 * Break in Service 42 42 * Medicals 43 43 44 -Where the (% style="color:#2980b9" %)**Source Member**(%%)record is active, the member will automatically be exited with an exit type(% style="color:#2980b9" %)“**Client Transfer**”,(%%)the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the(% style="color:#2980b9" %)**Destination Member**(%%). The date of exit will be set to the effective date of the transfer.42 +Where the **Source Member** record is active, the member will automatically be exited with an exit type “**Client Transfer**”, the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the **Destination Member**. The date of exit will be set to the effective date of the transfer. 45 45 46 -Should the (%style="color:#2980b9" %)**Source Member**(%%)already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the(%style="color:#2980b9" %)**Destination Member**.(%%)This is done by recording the effective date for each transfer. The maximum of the last date of transfer(% style="color:#2980b9" %)“**DTRF**”(%%), date of calculation(% style="color:#2980b9" %)“**DOC**”(%%)or date of exit(% style="color:#2980b9" %)“**DOX**”(%%)is used to determine the starting date for records to be transferred.44 +Should the **Source Member** already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the **Destination Member**. This is done by recording the effective date for each transfer. The maximum of the last date of transfer “**DTRF**”, date of calculation “**DOC**” or date of exit “**DOX**” is used to determine the starting date for records to be transferred. 47 47 48 48 Non-taxable components to the switch are recorded as Single Premium entries, using the same effective date logic as described above. 49 49 50 -The member notes field is used to record predetermined notes on both the (% style="color:#2980b9" %)**Source Member**(%%)and(% style="color:#2980b9" %)**Destination Member**(%%)respectively.48 +The member notes field is used to record predetermined notes on both the **Source Member** and **Destination Member** respectively. 51 51 52 52 53 -(% style="text-align: center;" %) 54 -== (% style="color:#2980b9" %)**Steps to complete the transfer**(%%) == 51 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="634"]] //Steps to complete the transfer// 55 55 53 +[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]] 54 +he user will need to locate the **Source Member** on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process. 56 56 57 57 58 - [[image:Member Client Transfer WorkflowProcess_html_e77425bb2bfe2f68.png||height="182"width="627"]]57 +Select the “**Member Client Transfer Workflow**” from Batch Management. Click on the __edit__ hyperlink. 59 59 59 +[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]] 60 +[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]] 60 60 61 - The user will need to locatethe (% style="color:#2980b9" %)**SourceMember**(%%)on the database. Do this by selecting therelevantclient from which the member is transferring.Searchforthe member, select themember, rightclick yourmouseand copy themember before starting the workflowprocess.62 +[[image:Member Client Transfer Workflow Process_html_e210e8b6c11c4e76.gif||alt="Shape5"]] 62 62 64 +Paste the member’s name in the “**Member**” field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the “**Save**” and “**Execute**” options to start the workflow process. 63 63 64 - Selectthe(%style="color:#2980b9"%)“**Member Client Transfer Workflow**”(%%)fromBatchManagement.Click onthe(%style="color:#2980b9"%)__edit__(%%)hyperlink.66 +[[image:Member Client Transfer Workflow Process_html_bac42162b839a3f9.gif||alt="Shape8"]] [[image:Member Client Transfer Workflow Process_html_5027e5235ffbb571.gif||alt="Shape7"]] [[image:Member Client Transfer Workflow Process_html_fc7b46a04279edb7.gif||alt="Shape6"]] 65 65 66 - 67 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]] 68 - 69 - 70 - 71 -Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process. 72 - 73 - 74 74 [[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]] 75 75 76 76 77 -The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**”(%%)pane and double click on it to open the workflow.71 +The user will need to locate the workflow in the “**Your Workflow**” pane and double click on it to open the workflow. 78 78 79 -Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%)button and then the “**Yes**” button to continue with the workflow process.73 +Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the “**Yes**” button and then the “**Yes**” button to continue with the workflow process. 80 80 75 +[[image:Member Client Transfer Workflow Process_html_d80936e4d821d57e.gif||alt="Shape9"]] 81 81 82 - 83 83 [[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]] 84 84 85 85 86 -Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%)Where the transfer must create a new member record choose(% style="color:#2980b9" %)“**New Member**”.(%%)Click on the(%style="color:#2980b9" %)“**Done**”(%%)button once a selection has been made.80 +Where the transfer is moving to an existing member select “**Existing Member**”. Where the transfer must create a new member record choose “**New Member**”. Click on the “**Done**” button once a selection has been made. 87 87 88 - (% style="color:#2980b9" %)**NB!**(%%)Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.82 +**NB!** Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”. 89 89 90 90 91 91 92 92 93 -(% style="text-align: center;" %) 94 -== (% style="color:#2980b9" %)**New Member**(%%) == 87 +{{id name="_Hlk521497998"/}}[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="13" width="644"]] //New Member// 95 95 89 +Click on the “**Variables**” button. 96 96 97 -Cli ck onthe(%style="color:#2980b9" %)“**Variables**”(%%) button.91 +[[image:Member Client Transfer Workflow Process_html_c93cb3db5a6fe27d.gif||alt="Shape11"]] [[image:Member Client Transfer Workflow Process_html_be809f36a67b7241.gif||alt="Shape10"]] 98 98 99 - 100 100 [[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]] 101 101 \\ 102 102 103 -Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**”(%%)field blank. The effective date will be the date of transfer. Select the(% style="color:#2980b9" %)“**Save**”(%%)and “**Close**” option to go back to the workflow.96 +Specify the new client this member must be transferred to. Leave the “**Member**” field blank. The effective date will be the date of transfer. Select the “**Save**” and “**Close**” option to go back to the workflow. 104 104 98 +[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]] 99 +[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]] 105 105 106 - [[image:MemberClientTransferWorkflowProcess_html_60f7a3e84f2fa5dc.png||height="231"width="627"]]101 +Select the “**Done**” button in the workflow to continue to the next step. 107 107 108 - 109 -Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step. 110 - 111 111 A report will populate with the proposed transfer details. Check that the report is correct. 112 112 105 +[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]] 106 +[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]] 113 113 114 -[[image:Member Client Transfer Workflow Process_html_ 1f4383e741e1aba2.png||height="294" width="627"]]108 +[[image:Member Client Transfer Workflow Process_html_b5759626fb0036c5.gif||alt="Shape18"]] [[image:Member Client Transfer Workflow Process_html_f35637c3740948ec.gif||alt="Shape17"]] 115 115 116 -Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct. 117 117 118 -Click on the (% style="color:#2980b9" %)“**No**”(%%)button if the details in the transfer wereincorrectand the workflow will then loop back to the Existing Member/ New Member selection step.111 +Click on the “**Yes**” button if the details in the transfer were correct. 119 119 113 +Click on the “**No**” button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step. 120 120 115 +[[image:Member Client Transfer Workflow Process_html_359c1ec4a8e2a6ca.gif||alt="Shape20"]] [[image:Member Client Transfer Workflow Process_html_97c8d39f83ca77f5.gif||alt="Shape19"]] 116 + 121 121 [[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]] 122 122 123 123 124 124 125 -(% style="text-align: center;" %) 126 -== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 127 127 128 128 129 129 130 130 131 -C lickon the (% style="color:#2980b9" %)“**Done**”(%%) button to process thetransfer.125 +//Completing the Workflow// 132 132 127 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]] 133 133 129 +Click on the “**Done**” button to process the transfer. 134 134 131 +[[image:Member Client Transfer Workflow Process_html_3bb493976ad3e769.gif||alt="Shape22"]] [[image:Member Client Transfer Workflow Process_html_c18ed01bb4adaa0.gif||alt="Shape21"]] 132 + 135 135 [[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]] 136 136 137 137 138 138 A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again. 139 139 138 +[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]] 140 140 141 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] 142 - 143 -[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] 144 - 145 - 146 -Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again. 140 +[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] [[image:Member Client Transfer Workflow Process_html_6b86782aae8e9d0e.gif||alt="Shape29"]] [[image:Member Client Transfer Workflow Process_html_2d96fb04c02b5951.gif||alt="Shape28"]] Once satisfied that the member has been transferred successfully, the user will click on the “**Complete**” button to continue. Select the “**Incomplete**” button to start the process again. 147 147 \\ 148 148 149 -The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**”(%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(%style="color:#2980b9" %)**“Done”**(%%).143 +The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the “**Done**” button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting “Done”. 150 150 145 +[[image:Member Client Transfer Workflow Process_html_73b1a5321c669877.gif||alt="Shape31"]] [[image:Member Client Transfer Workflow Process_html_940c334d0951a176.gif||alt="Shape30"]] 151 151 152 152 [[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 153 153 154 154 155 - (% style="color:#e74c3c" %)**NB!**(%%)The(% style="color:#2980b9" %)**Destination Member**(%%)record will need to be updated with the Category and Paypoint details.150 +**NB!** The **Destination Member** record will need to be updated with the Category and Paypoint details. 156 156 152 +[[image:Member Client Transfer Workflow Process_html_edbfa73371d4fc70.gif||alt="Shape35"]] [[image:Member Client Transfer Workflow Process_html_626306380653bc18.gif||alt="Shape34"]] [[image:Member Client Transfer Workflow Process_html_7dc1d0c7e02dd715.gif||alt="Shape33"]] [[image:Member Client Transfer Workflow Process_html_846197ea27b4780b.gif||alt="Shape32"]] 157 157 158 158 [[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]] 159 159 156 +[[image:Member Client Transfer Workflow Process_html_480404cdfa592982.gif||alt="Shape38"]] [[image:Member Client Transfer Workflow Process_html_8df99bcd058de8db.gif||alt="Shape37"]] [[image:Member Client Transfer Workflow Process_html_50dd00f33798978.gif||alt="Shape36"]] 160 160 161 161 [[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]] 162 162 ... ... @@ -166,45 +166,44 @@ 166 166 167 167 168 168 169 -(% style="text-align: center;" %) 170 -== (% style="color:#2980b9" %)**Member Investment Switch Process**(%%) == 166 +Member Investment Switch Process 171 171 168 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]] 172 172 173 - 174 - 175 175 Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments). 176 176 177 -Go to the (%style="color:#2980b9" %)**Investment Switches**(%%)screen172 +Go to the **Investment Switches** screen 178 178 174 +[[image:Member Client Transfer Workflow Process_html_55991c3b4a2c3244.gif||alt="Shape39"]] 179 179 180 180 [[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]] 181 181 182 182 183 183 184 -[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]] 180 +[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]] 181 +reate a line and update the following details: 185 185 186 186 187 - Create aline and updatethe following details:184 +**Date:** Date of Switch 188 188 186 +**Member:** Paste the record previously copied 189 189 190 - (%style="color:#2980b9" %)**Date:**(%%)Date of Switch188 +**Percentage:** Must be completed as **-100%** (Negative) 191 191 192 -(% style="color:#2980b9" %)**Member:**(%%) Paste the record previously copied 193 193 194 - (% style="color:#2980b9" %)**Percentage:**(%%)Mustbecompletedas(% style="color:#2980b9"%)**-100%**(%%)(Negative)191 +After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line. 195 195 196 196 197 -After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. 198 198 199 199 200 -Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch. 201 201 197 +Click on the “**Switch”** button to proceed with the next step of the switch. 202 202 203 203 [[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]] 204 204 205 - 206 206 A report is generated confirming that the contra entries have been created for the switch 207 207 203 +[[image:Member Client Transfer Workflow Process_html_62090ddc32e52e1b.gif||alt="Shape42"]] 208 208 209 209 [[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]] 210 210 ... ... @@ -212,125 +212,143 @@ 212 212 213 213 On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record. 214 214 211 +[[image:Member Client Transfer Workflow Process_html_ca897d7b5cfb0ec5.gif||alt="Shape44"]] [[image:Member Client Transfer Workflow Process_html_d023d79032b3b096.gif||alt="Shape43"]] 215 215 216 216 [[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]] 217 217 218 218 219 219 220 -If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%)button to proceed with the final steps of the switch.217 +If all is in order (refer to the member statement generated previously as a quick check), click on the “**Switch”** button to proceed with the final steps of the switch. 221 221 222 222 Another report is generated, confirming the switch has occurred, based on the mandate. 223 223 221 +[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]] 222 +[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]] 224 224 225 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]] 226 226 227 227 228 -On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**. 229 229 230 230 231 231 229 +On the Investment switches screen, create one(1) row, leaving the member blank, populate the **_bank** product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into **_bank**. 230 + 231 +[[image:Member Client Transfer Workflow Process_html_1d6ff262b963143.gif||alt="Shape46"]] 232 + 232 232 [[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]] 233 233 234 234 235 235 236 - (% style="color:#2980b9" %)**Date:**(%%)Date of Switch237 +**Date:** Date of Switch 237 237 238 - (% style="color:#2980b9" %)**Investment Product:**(%%)Select the _Bank Account Investment Product from the drop-down option239 +**Investment Product:** Select the _Bank Account Investment Product from the drop-down option 239 239 240 -(% style="color:#2980b9" %)**Percentage:**(%%) Must be completed as 100% (Positive) 241 241 242 +**Percentage:** Must be completed as 100% (Positive) 242 242 243 -After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. 244 244 245 - Clickon the(%style="color:#2980b9"%)**“Switch”**(%%)button toproceed with thenextstep of theswitch.245 +After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line. 246 246 247 +Click on the “**Switch”** button to proceed with the next step of the switch. 247 247 249 + 248 248 [[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]] 249 249 250 250 251 251 The following report is generated. 252 252 255 +[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]] 253 253 254 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] 255 255 256 256 257 -The Investment Switches screen is updated on Everest. 258 258 259 259 260 260 262 + 263 + 264 + 265 +The Investment Switches screen is updated on Everest. 266 + 267 +[[image:Member Client Transfer Workflow Process_html_deafa0e30c86ec0e.gif||alt="Shape50"]] [[image:Member Client Transfer Workflow Process_html_462c4bf4ac9c476f.gif||alt="Shape49"]] [[image:Member Client Transfer Workflow Process_html_9383520197c997ff.gif||alt="Shape48"]] 268 + 261 261 [[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]] 262 262 263 263 264 -Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch. 265 265 273 +Click on the “**Switch”** button to proceed with the next step of the switch. 266 266 275 +[[image:Member Client Transfer Workflow Process_html_f521a041343b5a72.gif||alt="Shape51"]] 267 267 268 268 [[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]] 269 269 270 270 271 -Click on the (% style="color:#2980b9" %)“**Switch”**(%%)button to proceed with the next step of the switch.280 +Click on the “**Switch”** button to proceed with the next step of the switch. 272 272 273 273 A communication document is generated reflecting the transactions. All details of the switch are recorded. 274 274 284 +[[image:Member Client Transfer Workflow Process_html_74c0800f2b9a06f0.gif||alt="Shape54"]] [[image:Member Client Transfer Workflow Process_html_719851ca72c7731d.gif||alt="Shape53"]] [[image:Member Client Transfer Workflow Process_html_ecc4158b49c0613e.gif||alt="Shape52"]] 275 275 276 - 277 277 [[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]] 278 278 279 279 280 280 281 -//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.// 282 282 283 283 284 -The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned. 285 285 293 +[[image:Member Client Transfer Workflow Process_html_a3fb6516e51401a1.gif||alt="Shape55"]] 286 286 295 +//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.// 287 287 297 + 298 +The investment switch screen is now clear and the switch from **_Bank Account** to the new investment product can be actioned. 299 + 300 +[[image:Member Client Transfer Workflow Process_html_6d9a508fcc83997.gif||alt="Shape57"]] [[image:Member Client Transfer Workflow Process_html_9beb5e43d58ded91.gif||alt="Shape56"]] 301 + 288 288 [[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]] 289 289 290 290 291 -(% style="color:#2980b9" %)**Date:** (%%)Date of Switch 292 292 293 - (% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_BankAccount**(%%) InvestmentProductfromthe drop-down option306 +**Date:** Date of Switch 294 294 295 - (% style="color:#2980b9" %)**Member:**(%%)Select thememberrecord from the drop-downselection orpaste from the previous copying308 +**Product:** Select the **_Bank Account** Investment Product from the drop-down option 296 296 297 - (% style="color:#2980b9" %)**Percentage:**(%%)Must be completedas(% style="color:#2980b9"%)**-100%**(%%)(Negative)310 +**Member:** Select the member record from the drop-down selection or paste from the previous copying 298 298 312 +**Percentage:** Must be completed as **-100%** (Negative) 299 299 300 -After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. 301 301 302 - Clickon the(%style="color:#2980b9"%)**“Switch”**(%%)button toproceed with thenextstep of theswitch.315 +After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line. 303 303 317 +Click on the “**Switch”** button to proceed with the next step of the switch. 318 + 304 304 A report is generated confirming that the contra entries have been created for the switch. 305 305 306 - 307 307 [[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]] 308 308 309 309 310 310 On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account). 311 311 312 -Create additional lines for each Type that is to be switched into the new Investment product from (% style="color:#2980b9" %)**_Bank Account**.(%%)These would reflect the positive amounts being switched out of(%style="color:#2980b9" %)**_Bank Account**.326 +Create additional lines for each Type that is to be switched into the new Investment product from **_Bank Account**. These would reflect the positive amounts being switched out of **_Bank Account**. 313 313 328 +**Date:** **Date:** Date of Switch 314 314 315 - (% style="color:#2980b9"%)**Date:**(%%)Date ofSwitch330 +**Product:** **Product:** Select the Investment Product from the drop-down option 316 316 317 - (% style="color:#2980b9"%)**Product:**(%%)Select theInvestmentProduct from the drop-downoption332 +**Type:** **Type:** Select the relevant type (EE or ER) from the drop down 318 318 319 - (% style="color:#2980b9"%)**Type:**(%%)Selecttherelevant type(EEorER)fromthedropdown334 +**Amount:** **Amount: **Type in the amount per type to be switched (Positive) 320 320 321 -(% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive) 336 +[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]] 337 +[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]] 322 322 323 323 324 - [[image:MemberClientTransferWorkflowProcess_html_ff9bad95586824a0.png||height="158"width="627"]]340 +After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line. 325 325 342 +Click on the “**Switch”** button to proceed with the next step of the switch. 326 326 327 -After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. 328 328 329 -Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch. 330 - 331 - 332 332 A report is generated confirming that the contra entries have been created for the switch. 333 333 347 +[[image:Member Client Transfer Workflow Process_html_1c2cd1524e293a3b.gif||alt="Shape60"]] 334 334 335 335 [[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]] 336 336 ... ... @@ -338,83 +338,73 @@ 338 338 339 339 On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios). 340 340 355 +[[image:Member Client Transfer Workflow Process_html_a64e78d7b8233920.gif||alt="Shape62"]] [[image:Member Client Transfer Workflow Process_html_8c0dcefb643ab407.gif||alt="Shape61"]] 341 341 342 - 343 343 [[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]] 344 344 345 345 346 -Click on the (%style="color:#2980b9" %)**“Switch”**(%%)button to proceed with the next step of the switch.360 +Click on the “**Switch”** button to proceed with the next step of the switch. 347 347 348 348 The following report is generated. 349 349 364 +[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]] 350 350 351 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] 352 352 367 +Click on the “**Switch”** button to proceed with the next step of the switch. 353 353 354 -Cli ck onthe(%style="color:#2980b9" %)**“Switch”**(%%)buttontoproceed withthenext stepoftheswitch.369 +[[image:Member Client Transfer Workflow Process_html_8595e6ca85ddaf81.gif||alt="Shape66"]] [[image:Member Client Transfer Workflow Process_html_e2ce3858a9b14f2b.gif||alt="Shape65"]] [[image:Member Client Transfer Workflow Process_html_d350ccc98b559c2a.gif||alt="Shape64"]] 355 355 371 +A[[image:Member Client Transfer Workflow Process_html_4b9901442bb1e1e2.png||height="202" width="627"]] communication document is generated reflecting the transactions. All details of the switch are recorded confirming the switch out of _bank account and into the new client products. 356 356 357 - 358 -[[image:Member Client Transfer Workflow Process_html_4b9901442bb1e1e2.png||height="202" width="627"]] 359 - 360 - 361 -A communication document is generated reflecting the transactions. All details of the switch are recorded confirming the switch out of _bank account and into the new client products. 362 - 363 363 On Everest there are no longer details reflected as the investment switch has been finalised. 364 364 375 +[[image:Member Client Transfer Workflow Process_html_ae46241ee9ce8b01.gif||alt="Shape67"]] 365 365 366 - 367 367 [[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]] 368 368 369 - 370 370 Once the instruction has been forwarded to the asset manager, and the transaction prices received have been loaded, the Member Transfer workflow can be accessed and the workflow finalised. 371 371 372 372 373 -(% style="text-align: center;" %) 374 -== (% style="color:#2980b9" %)**Pricing the Transaction**(%%) == 382 +//Pricing the Transaction// 375 375 384 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]] 376 376 386 +**Units** would have been disinvested from the asset manager. 377 377 378 -(% style="color:#2980b9" %)**Units**(%%) would have been disinvested from the asset manager. 379 - 380 380 Once the instruction has been forwarded to the asset manager, and the transaction prices received, the following process needs to be followed: - 381 381 382 382 Select the relevant Parent. 383 383 384 -Go to the Accounts Menu and select (% style="color:#2980b9" %)“**Cashflow Unit Prices**”.392 +Go to the Accounts Menu and select “**Cashflow Unit Prices**”. 385 385 386 386 Search for the batch created via the Investment switch process. 387 387 396 +The disinvestment process creates 2 lines in the Cashflow Unit Prices screen, one in respect of the transaction **to** the asset manager and the other the **bank** transaction. The bank transaction line will need to be amended to the actual amount received (**Positive value**) in the bank account, and the disinvestment line will need to be updated with the amount paid (**Negative value**) from the Asset Manager. Everest will calculate the Unit Price based on the actual rand value received from the Asset Manager and the number of units calculated by the system. 388 388 389 -T he disinvestment processcreates2 lines intheCashflow Unit Prices screen, one in respectofthetransaction (% style="color:#2980b9" %)**to**(%%) theassetmanager andtheother the(%style="color:#2980b9" %) **bank** (%%)transaction. Thebank transactionlinewill needtobeamended to the actual amount received(%style="color:#2980b9"%)(**Positivevalue**)(%%) in thebankaccount,and the disinvestmentline will need tobeupdatedwiththeamountpaid (% style="color:#2980b9" %)(**Negativevalue**)(%%)fromtheAsset Manager.Everest will calculate the UnitPricebasedontheactualrandvaluereceivedfromtheAssetManagerandthenumber of units calculatedbythe system.398 +To update the screen, double click on the relevant row and enter the amount received from the Asset Manager. Add the amount received as a Negative (-) in the Net Amount block. Repeat the process for the bank transaction remembering to enter it as a positive value. Once complete click on the “**Update**” button. 390 390 391 - To updatethescreen, double clickonthe relevantrow and enter the amountreceived from the Asset Manager. Add the amount received as a Negative (-) in the Net Amount block. Repeat the processforthebank transactionrememberingto enter it as a positive value. Once complete click on the(% style="color:#2980b9" %)“**Update**”(%%)button.400 +At the bottom of the screen, click on the “**Save**” button. 392 392 393 - At thebottom of the screen,click on the(% style="color:#2980b9"%)“**Save**” (%%)button.402 +Then click on the __Confirm__ hyperlink 394 394 395 - 396 -Then click on the (% style="color:#2980b9" %)__Confirm__ (%%)hyperlink 397 - 398 398 Once this has been confirmed it will be removed from this screen. 399 399 400 400 401 401 402 -(% style="text-align: center;" %) 403 -== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 408 +//Completing the Workflow// 404 404 410 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]] 405 405 412 +To close the Member Client Transfer workflow process, click on the “**Done**” button. The workflow can only be closed once the switch has been actioned and priced. 406 406 414 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 415 +[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]] 407 407 408 -To close the Member Client Transfer workflow process, click on the (% style="color:#2980b9" %)“**Done**”(%%) button. The workflow can only be closed once the switch has been actioned and priced. 409 409 418 +The member record on the **Source Client** has been updated. 410 410 411 -[[image:Member Client Transfer Workflow Process_html_ 34af6644ac503f76.png||height="190"width="627"]]420 +[[image:Member Client Transfer Workflow Process_html_8baac03e7a5c304a.gif||alt="Shape72"]] [[image:Member Client Transfer Workflow Process_html_cfbcd88838d0746.gif||alt="Shape71"]] [[image:Member Client Transfer Workflow Process_html_1c3343cebbe32c74.gif||alt="Shape70"]] 412 412 413 - 414 -The member record on the (% style="color:#2980b9" %)**Source Client** (%%)has been updated. 415 - 416 - 417 - 418 418 [[image:Member Client Transfer Workflow Process_html_b8bed609e7aac0a4.png||height="98" width="627"]] 419 419 420 420 ... ... @@ -453,3 +453,6 @@ 453 453 454 454 (% style="text-align:center" %) 455 455 [[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]] 460 + 461 + 462 +