Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15

<
From version < 113.1 >
edited by Megan Kahl
on 2021/10/14 06:42
To version < 149.1 >
edited by Megan Kahl
on 2021/10/14 08:05
>
Change comment: Uploaded new attachment "1634198750681-955.png", version {1}

Summary

Details

Page properties
Content
... ... @@ -23,6 +23,8 @@
23 23  
24 24  {{/info}}
25 25  
26 +
27 +
26 26  (% style="text-align: center;" %)
27 27  == (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) ==
28 28  
... ... @@ -49,11 +49,12 @@
49 49  
50 50  
51 51  (% style="text-align: center;" %)
52 -== (% style="color:#2980b9" %)**//Steps to complete the transfer//**(%%) ==
54 +== (% style="color:#2980b9" %)**Steps to complete the transfer**(%%) ==
53 53  
54 54  
55 55  
56 -[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
58 +(% style="text-align:center" %)
59 +[[image:1634194145600-395.png]]
57 57  
58 58  
59 59  The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
... ... @@ -62,7 +62,8 @@
62 62  Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink.
63 63  
64 64  
65 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
68 +(% style="text-align:center" %)
69 +[[image:1634194168572-992.png]]
66 66  
67 67  
68 68  
... ... @@ -69,20 +69,21 @@
69 69  Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process.
70 70  
71 71  
72 -[[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
73 -
76 +(% style="text-align:center" %)
77 +[[image:1634194187183-885.png]]
74 74  
79 +
75 75  The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**” (%%)pane and double click on it to open the workflow.
76 76  
77 77  Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%) button and then the “**Yes**” button to continue with the workflow process.
78 78  
79 79  
85 +(% style="text-align:center" %)
86 +[[image:1634194224605-117.png]]
80 80  
81 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
82 82  
89 +Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.
83 83  
84 -Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.
85 -
86 86  (% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.
87 87  
88 88  
... ... @@ -89,19 +89,21 @@
89 89  
90 90  
91 91  (% style="text-align: center;" %)
92 -== (% style="color:#2980b9" %)**//New Member//**(%%) ==
97 +== (% style="color:#2980b9" %)**New Member**(%%) ==
93 93  
94 94  
95 95  Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button.
96 96  
97 97  
98 -[[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
99 -\\
103 +(% style="text-align:center" %)
104 +[[image:1634194241418-617.png]]
100 100  
106 +
101 101  Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow.
102 102  
103 103  
104 -[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
110 +(% style="text-align:center" %)
111 +[[image:1634194261841-296.png]]
105 105  
106 106  
107 107  Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step.
... ... @@ -109,19 +109,21 @@
109 109  A report will populate with the proposed transfer details. Check that the report is correct.
110 110  
111 111  
112 -[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
119 +(% style="text-align:center" %)
120 +[[image:1634194278685-302.png]]
113 113  
114 -Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.
115 115  
123 +Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.
124 +
116 116  Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step.
117 117  
118 118  
119 -[[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
120 -
128 +(% style="text-align:center" %)
129 +[[image:1634194299186-130.png]]
121 121  
122 122  
123 123  (% style="text-align: center;" %)
124 -== (% style="color:#2980b9" %)**//Completing the Workflow//**(%%) ==
133 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) ==
125 125  
126 126  
127 127  
... ... @@ -130,34 +130,41 @@
130 130  
131 131  
132 132  
133 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
142 +(% style="text-align:center" %)
143 +[[image:1634194315483-734.png]]
134 134  
135 135  
136 136  A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
137 137  
138 138  
139 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]]
149 +(% style="text-align:center" %)
150 +[[image:1634194334515-987.png]]
140 140  
141 -[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]]
142 142  
143 143  
144 -Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again.
145 -\\
154 +Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again.
146 146  
147 -The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).
148 148  
157 +(% style="text-align:center" %)
158 +[[image:1634194377798-173.png]]
149 149  
150 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
151 151  
161 +The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).
152 152  
163 +
164 +(% style="text-align:center" %)
165 +[[image:1634194397845-607.png]]
166 +
167 +
153 153  (% style="color:#e74c3c" %)**NB!**(%%) The (% style="color:#2980b9" %)**Destination Member** (%%)record will need to be updated with the Category and Paypoint details.
154 154  
155 155  
156 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
171 +(% style="text-align:center" %)
172 +[[image:1634194413050-737.png]]
157 157  
158 158  
159 -[[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
160 -
175 +(% style="text-align:center" %)
176 +[[image:1634194428787-719.png]]
161 161  
162 162  
163 163  Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
... ... @@ -175,11 +175,13 @@
175 175  Go to the(% style="color:#2980b9" %) **Investment Switches**(%%) screen
176 176  
177 177  
178 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
194 +(% style="text-align:center" %)
195 +[[image:1634194452381-664.png]]
179 179  
180 180  
181 181  
182 -[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
199 +(% style="text-align:center" %)
200 +[[image:1634194466991-965.png]]
183 183  
184 184  
185 185  Create a line and update the following details:
... ... @@ -198,21 +198,22 @@
198 198  Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch.
199 199  
200 200  
201 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
219 +(% style="text-align:center" %)
220 +[[image:1634194486415-649.png]]
202 202  
203 203  
204 204  A report is generated confirming that the contra entries have been created for the switch
205 205  
206 206  
207 -[[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
208 -
226 +(% style="text-align:center" %)
227 +[[image:1634194507040-838.png]]
209 209  
210 210  
211 211  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
212 212  
213 213  
214 -[[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
215 -
233 +(% style="text-align:center" %)
234 +[[image:1634194524119-862.png]]
216 216  
217 217  
218 218  If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the final steps of the switch.
... ... @@ -220,7 +220,8 @@
220 220  Another report is generated, confirming the switch has occurred, based on the mandate.
221 221  
222 222  
223 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
242 +(% style="text-align:center" %)
243 +[[image:1634194538901-156.png]]
224 224  
225 225  
226 226  On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**.
... ... @@ -227,8 +227,8 @@
227 227  
228 228  
229 229  
230 -[[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
231 -
250 +(% style="text-align:center" %)
251 +[[image:1634194552793-732.png]]
232 232  
233 233  
234 234  (% style="color:#2980b9" %)**Date:**(%%) Date of Switch
... ... @@ -243,13 +243,15 @@
243 243  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
244 244  
245 245  
246 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
266 +(% style="text-align:center" %)
267 +[[image:1634194486415-649.png]]
247 247  
248 248  
249 249  The following report is generated.
250 250  
251 251  
252 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]]
273 +(% style="text-align:center" %)
274 +[[image:1634194577653-631.png]]
253 253  
254 254  
255 255  The Investment Switches screen is updated on Everest.
... ... @@ -256,14 +256,16 @@
256 256  
257 257  
258 258  
259 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
281 +(% style="text-align:center" %)
282 +[[image:1634194593231-646.png]]
260 260  
261 261  
262 -Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.
285 +Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.
263 263  
264 264  
265 265  
266 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
289 +(% style="text-align:center" %)
290 +[[image:1634194608639-339.png]]
267 267  
268 268  
269 269  Click on the (% style="color:#2980b9" %)“**Switch”** (%%)button to proceed with the next step of the switch.
... ... @@ -272,20 +272,22 @@
272 272  
273 273  
274 274  
275 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
299 +(% style="text-align:center" %)
300 +[[image:1634194632108-483.png]]
276 276  
277 277  
278 278  
279 -//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.//
304 +(% style="text-align:center" %)
305 +[[image:1634194652766-557.png]]
280 280  
281 281  
282 282  The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned.
283 283  
284 284  
311 +(% style="text-align:center" %)
312 +[[image:1634194668204-871.png]]
285 285  
286 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
287 287  
288 -
289 289  (% style="color:#2980b9" %)**Date:** (%%)Date of Switch
290 290  
291 291  (% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_Bank Account**(%%) Investment Product from the drop-down option
... ... @@ -302,7 +302,8 @@
302 302  A report is generated confirming that the contra entries have been created for the switch.
303 303  
304 304  
305 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
331 +(% style="text-align:center" %)
332 +[[image:1634194738753-252.png]]
306 306  
307 307  
308 308  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
... ... @@ -319,7 +319,8 @@
319 319  (% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive)
320 320  
321 321  
322 -[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
349 +(% style="text-align:center" %)
350 +[[image:1634194756238-832.png]]
323 323  
324 324  
325 325  After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
... ... @@ -330,23 +330,24 @@
330 330  A report is generated confirming that the contra entries have been created for the switch.
331 331  
332 332  
333 -[[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
334 -
361 +(% style="text-align:center" %)
362 +[[image:1634194773616-145.png]]
335 335  
336 336  
337 337  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
338 338  
339 339  
368 +(% style="text-align:center" %)
369 +[[image:1634194790508-115.png]]
340 340  
341 -[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
342 -
343 343  
344 -Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.
372 +Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.
345 345  
346 346  The following report is generated.
347 347  
348 348  
349 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]]
377 +(% style="text-align:center" %)
378 +[[image:1634194810728-415.png]]
350 350  
351 351  
352 352  Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
... ... @@ -398,7 +398,7 @@
398 398  
399 399  
400 400  (% style="text-align: center;" %)
401 -== (% style="color:#2980b9" %)**//Completing the Workflow//**(%%) ==
430 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) ==
402 402  
403 403  
404 404  
... ... @@ -406,7 +406,7 @@
406 406  To close the Member Client Transfer workflow process, click on the (% style="color:#2980b9" %)“**Done**”(%%) button. The workflow can only be closed once the switch has been actioned and priced.
407 407  
408 408  
409 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
438 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
410 410  
411 411  
412 412  The member record on the (% style="color:#2980b9" %)**Source Client** (%%)has been updated.
... ... @@ -451,5 +451,3 @@
451 451  
452 452  (% style="text-align:center" %)
453 453  [[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
454 -
455 -
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