Changes for page Member Client Transfer
Last modified by Megan Kahl on 2021/12/01 06:15
Change comment:
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... ... @@ -23,6 +23,8 @@ 23 23 24 24 {{/info}} 25 25 26 + 27 + 26 26 (% style="text-align: center;" %) 27 27 == (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) == 28 28 ... ... @@ -49,11 +49,12 @@ 49 49 50 50 51 51 (% style="text-align: center;" %) 52 -== (% style="color:#2980b9" %)** //Steps to complete the transfer//**(%%) ==54 +== (% style="color:#2980b9" %)**Steps to complete the transfer**(%%) == 53 53 54 54 55 55 56 -[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]] 58 +(% style="text-align:center" %) 59 +[[image:1634194145600-395.png]] 57 57 58 58 59 59 The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process. ... ... @@ -62,7 +62,8 @@ 62 62 Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink. 63 63 64 64 65 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]] 68 +(% style="text-align:center" %) 69 +[[image:1634194168572-992.png]] 66 66 67 67 68 68 ... ... @@ -69,20 +69,21 @@ 69 69 Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process. 70 70 71 71 72 - [[image:MemberClientTransfer Workflow Process_html_e4567557684e47c4.png||height="447"width="627"]]73 - 76 +(% style="text-align:center" %) 77 +[[image:1634194187183-885.png]] 74 74 79 + 75 75 The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**” (%%)pane and double click on it to open the workflow. 76 76 77 77 Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%) button and then the “**Yes**” button to continue with the workflow process. 78 78 79 79 85 +(% style="text-align:center" %) 86 +[[image:1634194224605-117.png]] 80 80 81 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]] 82 82 89 +Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made. 83 83 84 -Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made. 85 - 86 86 (% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”. 87 87 88 88 ... ... @@ -89,19 +89,21 @@ 89 89 90 90 91 91 (% style="text-align: center;" %) 92 -== (% style="color:#2980b9" %)** //New Member//**(%%) ==97 +== (% style="color:#2980b9" %)**New Member**(%%) == 93 93 94 94 95 95 Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button. 96 96 97 97 98 - [[image:MemberClientTransfer Workflow Process_html_c45855955cd8687a.png||height="434"width="627"]]99 - \\103 +(% style="text-align:center" %) 104 +[[image:1634194241418-617.png]] 100 100 106 + 101 101 Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow. 102 102 103 103 104 -[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]] 110 +(% style="text-align:center" %) 111 +[[image:1634194261841-296.png]] 105 105 106 106 107 107 Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step. ... ... @@ -109,19 +109,21 @@ 109 109 A report will populate with the proposed transfer details. Check that the report is correct. 110 110 111 111 112 -[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]] 119 +(% style="text-align:center" %) 120 +[[image:1634194278685-302.png]] 113 113 114 -Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct. 115 115 123 +Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct. 124 + 116 116 Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step. 117 117 118 118 119 - [[image:MemberClientTransfer Workflow Process_html_71fcfb398fefa8b1.png||height="240"width="627"]]120 - 128 +(% style="text-align:center" %) 129 +[[image:1634194299186-130.png]] 121 121 122 122 123 123 (% style="text-align: center;" %) 124 -== (% style="color:#2980b9" %)** //Completing the Workflow//**(%%) ==133 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 125 125 126 126 127 127 ... ... @@ -130,34 +130,41 @@ 130 130 131 131 132 132 133 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]] 142 +(% style="text-align:center" %) 143 +[[image:1634194315483-734.png]] 134 134 135 135 136 136 A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again. 137 137 138 138 139 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] 149 +(% style="text-align:center" %) 150 +[[image:1634194334515-987.png]] 140 140 141 -[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] 142 142 143 143 144 -Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again. 145 -\\ 154 +Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again. 146 146 147 -The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%). 148 148 157 +(% style="text-align:center" %) 158 +[[image:1634194377798-173.png]] 149 149 150 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 151 151 161 +The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%). 152 152 163 + 164 +(% style="text-align:center" %) 165 +[[image:1634194397845-607.png]] 166 + 167 + 153 153 (% style="color:#e74c3c" %)**NB!**(%%) The (% style="color:#2980b9" %)**Destination Member** (%%)record will need to be updated with the Category and Paypoint details. 154 154 155 155 156 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]] 171 +(% style="text-align:center" %) 172 +[[image:1634194413050-737.png]] 157 157 158 158 159 - [[image:MemberClientTransfer Workflow Process_html_a7d88dec70ca9872.png||height="85"width="627"]]160 - 175 +(% style="text-align:center" %) 176 +[[image:1634194428787-719.png]] 161 161 162 162 163 163 Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level. ... ... @@ -175,11 +175,13 @@ 175 175 Go to the(% style="color:#2980b9" %) **Investment Switches**(%%) screen 176 176 177 177 178 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]] 194 +(% style="text-align:center" %) 195 +[[image:1634194452381-664.png]] 179 179 180 180 181 181 182 -[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]] 199 +(% style="text-align:center" %) 200 +[[image:1634194466991-965.png]] 183 183 184 184 185 185 Create a line and update the following details: ... ... @@ -198,21 +198,22 @@ 198 198 Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch. 199 199 200 200 201 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]] 219 +(% style="text-align:center" %) 220 +[[image:1634194486415-649.png]] 202 202 203 203 204 204 A report is generated confirming that the contra entries have been created for the switch 205 205 206 206 207 - [[image:MemberClientTransfer Workflow Process_html_bc3dd55c1df31cda.png||height="104"width="627"]]208 - 226 +(% style="text-align:center" %) 227 +[[image:1634194507040-838.png]] 209 209 210 210 211 211 On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record. 212 212 213 213 214 - [[image:MemberClientTransfer Workflow Process_html_62effffed38b3d49.png||height="131"width="627"]]215 - 233 +(% style="text-align:center" %) 234 +[[image:1634194524119-862.png]] 216 216 217 217 218 218 If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the final steps of the switch. ... ... @@ -220,7 +220,8 @@ 220 220 Another report is generated, confirming the switch has occurred, based on the mandate. 221 221 222 222 223 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]] 242 +(% style="text-align:center" %) 243 +[[image:1634194538901-156.png]] 224 224 225 225 226 226 On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**. ... ... @@ -227,8 +227,8 @@ 227 227 228 228 229 229 230 - [[image:MemberClientTransfer Workflow Process_html_920cc8a76414c27c.png||height="149"width="627"]]231 - 250 +(% style="text-align:center" %) 251 +[[image:1634194552793-732.png]] 232 232 233 233 234 234 (% style="color:#2980b9" %)**Date:**(%%) Date of Switch ... ... @@ -243,13 +243,15 @@ 243 243 Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch. 244 244 245 245 246 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]] 266 +(% style="text-align:center" %) 267 +[[image:1634194486415-649.png]] 247 247 248 248 249 249 The following report is generated. 250 250 251 251 252 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] 273 +(% style="text-align:center" %) 274 +[[image:1634194577653-631.png]] 253 253 254 254 255 255 The Investment Switches screen is updated on Everest. ... ... @@ -256,14 +256,16 @@ 256 256 257 257 258 258 259 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]] 281 +(% style="text-align:center" %) 282 +[[image:1634194593231-646.png]] 260 260 261 261 262 -Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.285 +Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch. 263 263 264 264 265 265 266 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]] 289 +(% style="text-align:center" %) 290 +[[image:1634194608639-339.png]] 267 267 268 268 269 269 Click on the (% style="color:#2980b9" %)“**Switch”** (%%)button to proceed with the next step of the switch. ... ... @@ -272,20 +272,22 @@ 272 272 273 273 274 274 275 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]] 299 +(% style="text-align:center" %) 300 +[[image:1634194632108-483.png]] 276 276 277 277 278 278 279 -//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.// 304 +(% style="text-align:center" %) 305 +[[image:1634194652766-557.png]] 280 280 281 281 282 282 The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned. 283 283 284 284 311 +(% style="text-align:center" %) 312 +[[image:1634194668204-871.png]] 285 285 286 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]] 287 287 288 - 289 289 (% style="color:#2980b9" %)**Date:** (%%)Date of Switch 290 290 291 291 (% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_Bank Account**(%%) Investment Product from the drop-down option ... ... @@ -302,7 +302,8 @@ 302 302 A report is generated confirming that the contra entries have been created for the switch. 303 303 304 304 305 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]] 331 +(% style="text-align:center" %) 332 +[[image:1634194738753-252.png]] 306 306 307 307 308 308 On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account). ... ... @@ -319,7 +319,8 @@ 319 319 (% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive) 320 320 321 321 322 -[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]] 349 +(% style="text-align:center" %) 350 +[[image:1634194756238-832.png]] 323 323 324 324 325 325 After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line. ... ... @@ -330,23 +330,24 @@ 330 330 A report is generated confirming that the contra entries have been created for the switch. 331 331 332 332 333 - [[image:MemberClientTransfer Workflow Process_html_959463e03e93e7d9.png||height="132"width="627"]]334 - 361 +(% style="text-align:center" %) 362 +[[image:1634194773616-145.png]] 335 335 336 336 337 337 On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios). 338 338 339 339 368 +(% style="text-align:center" %) 369 +[[image:1634194790508-115.png]] 340 340 341 -[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]] 342 - 343 343 344 -Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.372 +Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch. 345 345 346 346 The following report is generated. 347 347 348 348 349 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] 377 +(% style="text-align:center" %) 378 +[[image:1634194810728-415.png]] 350 350 351 351 352 352 Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch. ... ... @@ -398,7 +398,7 @@ 398 398 399 399 400 400 (% style="text-align: center;" %) 401 -== (% style="color:#2980b9" %)** //Completing the Workflow//**(%%) ==430 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) == 402 402 403 403 404 404 ... ... @@ -406,7 +406,7 @@ 406 406 To close the Member Client Transfer workflow process, click on the (% style="color:#2980b9" %)“**Done**”(%%) button. The workflow can only be closed once the switch has been actioned and priced. 407 407 408 408 409 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 438 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]] 410 410 411 411 412 412 The member record on the (% style="color:#2980b9" %)**Source Client** (%%)has been updated. ... ... @@ -451,5 +451,3 @@ 451 451 452 452 (% style="text-align:center" %) 453 453 [[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]] 454 - 455 -
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