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1		-(% style="text-align: center;" %)
2		-= (% style="color:#2980b9; font-size:28px" %)**Member Client Transfer Workflow Process**(%%) =
	1	+**DISCLAIMER**
3	3
	3	+Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
4	4
	5	+In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
5	5
	7	+EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
6	6
7		-(% style="text-align: center;" %)
8		-(% style="color:#2980b9" %)**BY**
	9	+Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
9	9
10	10
11	11
12	12
13		-(% style="text-align:center" %)
14		-[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
15	15
16		-{{info}}
17		-(% style="text-align: center;" %)
18		-(% style="color:#2980b9; font-size:20px" %)**TABLE OF CONTENT**
19	19
20	20
21		-{{toc/}}
22	22
23		-
24		-{{/info}}
	18	+**COPYRIGHT**
25	25
26		-(% style="text-align: center;" %)
27		-== (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) ==
	20	+This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
28	28
	22	+EBSphere (Pty) Limited
29	29
	24	+P.O. Box 785803
30	30
31		-This workflow transfers the capital, interest, contributions and growth from a member record (% style="color:#2980b9" %)(**Source Member**)(%%) to another member record (% style="color:#2980b9" %)(**Destination Member**)(%%). The destination record can be either a new record or an existing record.
	26	+Sandton
32	32
33		-Where the (% style="color:#2980b9" %)**Destination Member**(%%) already exists, the (% style="color:#2980b9" %)**Destination Member** (%%)record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
	28	+2146
34	34
	30	+
	31	+
	32	+[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="96" width="344"]] [[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="13" width="645"]] //Introduction and important points to remember//
	33	+
	34	+This workflow transfers the capital, interest, contributions and growth from a member record (**Source Member**) to another member record (**Destination Member**). The destination record can be either a new record or an existing record.
	35	+
	36	+Where the **Destination Member** already exists, the **Destination Member** record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
	37	+
35	35	* Loans
36	36	* Salaries
37	37	* Notes
...	...	@@ -39,31 +39,25 @@
39	39	* Break in Service
40	40	* Medicals
41	41
42		-Where the (% style="color:#2980b9" %)**Source Member**(%%) record is active, the member will automatically be exited with an exit type (% style="color:#2980b9" %)“**Client Transfer**”, (%%)the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the (% style="color:#2980b9" %)**Destination Member**(%%). The date of exit will be set to the effective date of the transfer.
	45	+Where the **Source Member** record is active, the member will automatically be exited with an exit type “**Client Transfer**”, the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the **Destination Member**. The date of exit will be set to the effective date of the transfer.
43	43
44		-Should the(% style="color:#2980b9" %) **Source Member** (%%)already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the(% style="color:#2980b9" %) **Destination Member**.(%%) This is done by recording the effective date for each transfer. The maximum of the last date of transfer (% style="color:#2980b9" %)“**DTRF**”(%%), date of calculation (% style="color:#2980b9" %)“**DOC**”(%%) or date of exit (% style="color:#2980b9" %)“**DOX**”(%%) is used to determine the starting date for records to be transferred.
	47	+Should the **Source Member** already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the **Destination Member**. This is done by recording the effective date for each transfer. The maximum of the last date of transfer “**DTRF**”, date of calculation “**DOC**” or date of exit “**DOX**” is used to determine the starting date for records to be transferred.
45	45
46	46	Non-taxable components to the switch are recorded as Single Premium entries, using the same effective date logic as described above.
47	47
48		-The member notes field is used to record predetermined notes on both the (% style="color:#2980b9" %)**Source Member**(%%) and (% style="color:#2980b9" %)**Destination Member**(%%) respectively.
	51	+The member notes field is used to record predetermined notes on both the **Source Member** and **Destination Member** respectively.
49	49
50	50
51		-(% style="text-align: center;" %)
52		-== (% style="color:#2980b9" %)**//Steps to complete the transfer//**(%%) ==
	54	+[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="634"]] //Steps to complete the transfer//
53	53
	56	+[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
	57	+he user will need to locate the **Source Member** on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
54	54
55	55
56		-[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
	60	+Select the “**Member Client Transfer Workflow**” from Batch Management. Click on the __edit__ hyperlink.
57	57
58		-
59		-The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
60		-
61		-
62		-Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink.
63		-
64		-
65	65	[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
66		-[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]
	63	+[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]\\
67	67
68	68	[[image:Member Client Transfer Workflow Process_html_e210e8b6c11c4e76.gif||alt="Shape5"]]
69	69
...	...	@@ -72,7 +72,7 @@
72	72	[[image:Member Client Transfer Workflow Process_html_bac42162b839a3f9.gif||alt="Shape8"]] [[image:Member Client Transfer Workflow Process_html_5027e5235ffbb571.gif||alt="Shape7"]] [[image:Member Client Transfer Workflow Process_html_fc7b46a04279edb7.gif||alt="Shape6"]]
73	73
74	74	[[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
75		-
	72	+\\
76	76
77	77	The user will need to locate the workflow in the “**Your Workflow**” pane and double click on it to open the workflow.
78	78
...	...	@@ -80,7 +80,7 @@
80	80
81	81	[[image:Member Client Transfer Workflow Process_html_d80936e4d821d57e.gif||alt="Shape9"]]
82	82
83		-[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
	80	+[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]\\
84	84
85	85
86	86	Where the transfer is moving to an existing member select “**Existing Member**”. Where the transfer must create a new member record choose “**New Member**”. Click on the “**Done**” button once a selection has been made.
...	...	@@ -97,12 +97,12 @@
97	97	[[image:Member Client Transfer Workflow Process_html_c93cb3db5a6fe27d.gif||alt="Shape11"]] [[image:Member Client Transfer Workflow Process_html_be809f36a67b7241.gif||alt="Shape10"]]
98	98
99	99	[[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
100		-\\
	97	+\\\\
101	101
102	102	Specify the new client this member must be transferred to. Leave the “**Member**” field blank. The effective date will be the date of transfer. Select the “**Save**” and “**Close**” option to go back to the workflow.
103	103
104	104	[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
105		-[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]
	102	+[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]\\
106	106
107	107	Select the “**Done**” button in the workflow to continue to the next step.
108	108
...	...	@@ -109,7 +109,7 @@
109	109	A report will populate with the proposed transfer details. Check that the report is correct.
110	110
111	111	[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
112		-[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]
	109	+[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]\\
113	113
114	114	[[image:Member Client Transfer Workflow Process_html_b5759626fb0036c5.gif||alt="Shape18"]] [[image:Member Client Transfer Workflow Process_html_f35637c3740948ec.gif||alt="Shape17"]]
115	115
...	...	@@ -121,7 +121,7 @@
121	121	[[image:Member Client Transfer Workflow Process_html_359c1ec4a8e2a6ca.gif||alt="Shape20"]] [[image:Member Client Transfer Workflow Process_html_97c8d39f83ca77f5.gif||alt="Shape19"]]
122	122
123	123	[[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
124		-
	121	+\\
125	125
126	126
127	127
...	...	@@ -130,27 +130,27 @@
130	130
131	131	//Completing the Workflow//
132	132
133		-[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]
	130	+[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]\\
134	134
135	135	Click on the “**Done**” button to process the transfer.
136	136
137	137	[[image:Member Client Transfer Workflow Process_html_3bb493976ad3e769.gif||alt="Shape22"]] [[image:Member Client Transfer Workflow Process_html_c18ed01bb4adaa0.gif||alt="Shape21"]]
138	138
139		-[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
	136	+[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]\\
140	140
141	141
142	142	A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
143	143
144		-[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]
	141	+[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]\\
145	145
146	146	[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] [[image:Member Client Transfer Workflow Process_html_6b86782aae8e9d0e.gif||alt="Shape29"]] [[image:Member Client Transfer Workflow Process_html_2d96fb04c02b5951.gif||alt="Shape28"]] Once satisfied that the member has been transferred successfully, the user will click on the “**Complete**” button to continue. Select the “**Incomplete**” button to start the process again.
147		-\\
	144	+\\\\
148	148
149	149	The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the “**Done**” button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting “Done”.
150	150
151	151	[[image:Member Client Transfer Workflow Process_html_73b1a5321c669877.gif||alt="Shape31"]] [[image:Member Client Transfer Workflow Process_html_940c334d0951a176.gif||alt="Shape30"]]
152	152
153		-[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
	150	+[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]\\
154	154
155	155
156	156	**NB!** The **Destination Member** record will need to be updated with the Category and Paypoint details.
...	...	@@ -157,12 +157,12 @@
157	157
158	158	[[image:Member Client Transfer Workflow Process_html_edbfa73371d4fc70.gif||alt="Shape35"]] [[image:Member Client Transfer Workflow Process_html_626306380653bc18.gif||alt="Shape34"]] [[image:Member Client Transfer Workflow Process_html_7dc1d0c7e02dd715.gif||alt="Shape33"]] [[image:Member Client Transfer Workflow Process_html_846197ea27b4780b.gif||alt="Shape32"]]
159	159
160		-[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
	157	+[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]\\
161	161
162	162	[[image:Member Client Transfer Workflow Process_html_480404cdfa592982.gif||alt="Shape38"]] [[image:Member Client Transfer Workflow Process_html_8df99bcd058de8db.gif||alt="Shape37"]] [[image:Member Client Transfer Workflow Process_html_50dd00f33798978.gif||alt="Shape36"]]
163	163
164	164	[[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
165		-
	162	+\\
166	166
167	167
168	168	Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
...	...	@@ -171,7 +171,7 @@
171	171
172	172	Member Investment Switch Process
173	173
174		-[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]
	171	+[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]\\
175	175
176	176	Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments).
177	177
...	...	@@ -179,11 +179,11 @@
179	179
180	180	[[image:Member Client Transfer Workflow Process_html_55991c3b4a2c3244.gif||alt="Shape39"]]
181	181
182		-[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
	179	+[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]\\
183	183
184	184
185	185
186		-[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
	183	+[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
187	187	reate a line and update the following details:
188	188
189	189
...	...	@@ -209,7 +209,7 @@
209	209	[[image:Member Client Transfer Workflow Process_html_62090ddc32e52e1b.gif||alt="Shape42"]]
210	210
211	211	[[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
212		-
	209	+\\
213	213
214	214
215	215	On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
...	...	@@ -217,7 +217,7 @@
217	217	[[image:Member Client Transfer Workflow Process_html_ca897d7b5cfb0ec5.gif||alt="Shape44"]] [[image:Member Client Transfer Workflow Process_html_d023d79032b3b096.gif||alt="Shape43"]]
218	218
219	219	[[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
220		-
	217	+\\
221	221
222	222
223	223	If all is in order (refer to the member statement generated previously as a quick check), click on the “**Switch”** button to proceed with the final steps of the switch.
...	...	@@ -225,7 +225,7 @@
225	225	Another report is generated, confirming the switch has occurred, based on the mandate.
226	226
227	227	[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
228		-[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]
	225	+[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]\\
229	229
230	230
231	231
...	...	@@ -237,7 +237,7 @@
237	237	[[image:Member Client Transfer Workflow Process_html_1d6ff262b963143.gif||alt="Shape46"]]
238	238
239	239	[[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
240		-
	237	+\\
241	241
242	242
243	243	**Date:** Date of Switch
...	...	@@ -258,7 +258,7 @@
258	258
259	259	The following report is generated.
260	260
261		-[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]
	258	+[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]\\
262	262
263	263
264	264
...	...	@@ -272,7 +272,7 @@
272	272
273	273	[[image:Member Client Transfer Workflow Process_html_deafa0e30c86ec0e.gif||alt="Shape50"]] [[image:Member Client Transfer Workflow Process_html_462c4bf4ac9c476f.gif||alt="Shape49"]] [[image:Member Client Transfer Workflow Process_html_9383520197c997ff.gif||alt="Shape48"]]
274	274
275		-[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
	272	+[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]\\
276	276
277	277
278	278
...	...	@@ -280,8 +280,9 @@
280	280
281	281	[[image:Member Client Transfer Workflow Process_html_f521a041343b5a72.gif||alt="Shape51"]]
282	282
283		-[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
	280	+[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]\\
284	284
	282	+
285	285
286	286	Click on the “**Switch”** button to proceed with the next step of the switch.
287	287
...	...	@@ -289,7 +289,7 @@
289	289
290	290	[[image:Member Client Transfer Workflow Process_html_74c0800f2b9a06f0.gif||alt="Shape54"]] [[image:Member Client Transfer Workflow Process_html_719851ca72c7731d.gif||alt="Shape53"]] [[image:Member Client Transfer Workflow Process_html_ecc4158b49c0613e.gif||alt="Shape52"]]
291	291
292		-[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
	290	+[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]\\
293	293
294	294
295	295
...	...	@@ -305,7 +305,7 @@
305	305
306	306	[[image:Member Client Transfer Workflow Process_html_6d9a508fcc83997.gif||alt="Shape57"]] [[image:Member Client Transfer Workflow Process_html_9beb5e43d58ded91.gif||alt="Shape56"]]
307	307
308		-[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
	306	+[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]\\
309	309
310	310
311	311
...	...	@@ -324,7 +324,7 @@
324	324
325	325	A report is generated confirming that the contra entries have been created for the switch.
326	326
327		-[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
	325	+[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]\\
328	328
329	329
330	330	On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
...	...	@@ -340,7 +340,7 @@
340	340	**Amount:** **Amount: **Type in the amount per type to be switched (Positive)
341	341
342	342	[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
343		-[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]
	341	+[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]\\
344	344
345	345
346	346	After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
...	...	@@ -353,7 +353,7 @@
353	353	[[image:Member Client Transfer Workflow Process_html_1c2cd1524e293a3b.gif||alt="Shape60"]]
354	354
355	355	[[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
356		-
	354	+\\
357	357
358	358
359	359	On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
...	...	@@ -361,13 +361,13 @@
361	361	[[image:Member Client Transfer Workflow Process_html_a64e78d7b8233920.gif||alt="Shape62"]] [[image:Member Client Transfer Workflow Process_html_8c0dcefb643ab407.gif||alt="Shape61"]]
362	362
363	363	[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
364		-
	362	+\\
365	365
366	366	Click on the “**Switch”** button to proceed with the next step of the switch.
367	367
368	368	The following report is generated.
369	369
370		-[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]
	368	+[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]\\
371	371
372	372
373	373	Click on the “**Switch”** button to proceed with the next step of the switch.
...	...	@@ -380,7 +380,7 @@
380	380
381	381	[[image:Member Client Transfer Workflow Process_html_ae46241ee9ce8b01.gif||alt="Shape67"]]
382	382
383		-[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]
	381	+[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]\\
384	384
385	385	Once the instruction has been forwarded to the asset manager, and the transaction prices received have been loaded, the Member Transfer workflow can be accessed and the workflow finalised.
386	386
...	...	@@ -387,7 +387,7 @@
387	387
388	388	//Pricing the Transaction//
389	389
390		-[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]
	388	+[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]\\
391	391
392	392	**Units** would have been disinvested from the asset manager.
393	393
...	...	@@ -413,12 +413,12 @@
413	413
414	414	//Completing the Workflow//
415	415
416		-[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]
	414	+[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]\\
417	417
418	418	To close the Member Client Transfer workflow process, click on the “**Done**” button. The workflow can only be closed once the switch has been actioned and priced.
419	419
420	420	[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
421		-[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]
	419	+[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]\\
422	422
423	423
424	424	The member record on the **Source Client** has been updated.
...	...	@@ -426,43 +426,13 @@
426	426	[[image:Member Client Transfer Workflow Process_html_8baac03e7a5c304a.gif||alt="Shape72"]] [[image:Member Client Transfer Workflow Process_html_cfbcd88838d0746.gif||alt="Shape71"]] [[image:Member Client Transfer Workflow Process_html_1c3343cebbe32c74.gif||alt="Shape70"]]
427	427
428	428	[[image:Member Client Transfer Workflow Process_html_b8bed609e7aac0a4.png||height="98" width="627"]]
429		-
	427	+\\
430	430
431	431
432		-(% style="text-align: center;" %)
433		-== (% style="color:#2980b9" %)**Disclaimer and Copyright**(%%) ==
434	434
435	435
436		-(% style="color:#2980b9" %)**DISCLAIMER**
437	437
438		-Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
439	439
440		-In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
441	441
442		-EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
443	443
444		-Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
445	445
446		-
447		-
448		-(% style="color:#2980b9" %)**COPYRIGHT**
449		-
450		-This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
451		-
452		-
453		-EBSphere (Pty) Limited
454		-
455		-P.O. Box 785803
456		-
457		-Sandton
458		-
459		-2146
460		-
461		-
462		-
463		-
464		-(% style="text-align:center" %)
465		-[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
466		-
467		-
468		-

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