Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15
<
From version < 111.1 >
edited by Megan Kahl
on 2021/10/14 05:48
To version < 148.1 >
edited by Megan Kahl
on 2021/10/14 07:00
>
Change comment: There is no comment for this version

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... ... @@ -23,14 +23,16 @@
23 23  
24 24  {{/info}}
25 25  
26 +
27 +
26 26  (% style="text-align: center;" %)
27 27  == (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) ==
28 28  
29 29  
30 30  
31 -This workflow transfers the capital, interest, contributions and growth from a member record (**Source Member**) to another member record (**Destination Member**). The destination record can be either a new record or an existing record.
33 +This workflow transfers the capital, interest, contributions and growth from a member record (% style="color:#2980b9" %)(**Source Member**)(%%) to another member record (% style="color:#2980b9" %)(**Destination Member**)(%%). The destination record can be either a new record or an existing record.
32 32  
33 -Where the **Destination Member** already exists, the **Destination Member** record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
35 +Where the (% style="color:#2980b9" %)**Destination Member**(%%) already exists, the (% style="color:#2980b9" %)**Destination Member** (%%)record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
34 34  
35 35  * Loans
36 36  * Salaries
... ... @@ -39,386 +39,407 @@
39 39  * Break in Service
40 40  * Medicals
41 41  
42 -Where the **Source Member** record is active, the member will automatically be exited with an exit type “**Client Transfer**”, the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the **Destination Member**. The date of exit will be set to the effective date of the transfer.
44 +Where the (% style="color:#2980b9" %)**Source Member**(%%) record is active, the member will automatically be exited with an exit type (% style="color:#2980b9" %)“**Client Transfer**”, (%%)the transfer date will be recorded, and the capital, interest, contributions and growth will be transferred to the (% style="color:#2980b9" %)**Destination Member**(%%). The date of exit will be set to the effective date of the transfer.
43 43  
44 -Should the **Source Member** already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the **Destination Member**. This is done by recording the effective date for each transfer. The maximum of the last date of transfer “**DTRF**”, date of calculation “**DOC**” or date of exit “**DOX**” is used to determine the starting date for records to be transferred.
46 +Should the(% style="color:#2980b9" %) **Source Member** (%%)already be exited, or have had a prior transfer done, the transactions with an effective date after the last transfer/exit will be transferred to the(% style="color:#2980b9" %) **Destination Member**.(%%) This is done by recording the effective date for each transfer. The maximum of the last date of transfer (% style="color:#2980b9" %)“**DTRF**”(%%), date of calculation (% style="color:#2980b9" %)“**DOC**”(%%) or date of exit (% style="color:#2980b9" %)“**DOX**”(%%) is used to determine the starting date for records to be transferred.
45 45  
46 46  Non-taxable components to the switch are recorded as Single Premium entries, using the same effective date logic as described above.
47 47  
48 -The member notes field is used to record predetermined notes on both the **Source Member** and **Destination Member** respectively.
50 +The member notes field is used to record predetermined notes on both the (% style="color:#2980b9" %)**Source Member**(%%) and (% style="color:#2980b9" %)**Destination Member**(%%) respectively.
49 49  
50 50  
51 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="634"]] //Steps to complete the transfer//
53 +(% style="text-align: center;" %)
54 +== (% style="color:#2980b9" %)**Steps to complete the transfer**(%%) ==
52 52  
53 -[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
54 -he user will need to locate the **Source Member** on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
55 55  
56 56  
57 -Select the “**Member Client Transfer Workflow**” from Batch Management. Click on the __edit__ hyperlink.
58 +(% style="text-align:center" %)
59 +[[image:1634194145600-395.png]]
58 58  
59 -[[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
60 -[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]
61 61  
62 -[[image:Member Client Transfer Workflow Process_html_e210e8b6c11c4e76.gif||alt="Shape5"]]
62 +The user will need to locate the (% style="color:#2980b9" %)**Source Member** (%%)on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
63 63  
64 -Paste the member’s name in the “**Member**” field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the “**Save**” and “**Execute**” options to start the workflow process.
65 65  
66 -[[image:Member Client Transfer Workflow Process_html_bac42162b839a3f9.gif||alt="Shape8"]] [[image:Member Client Transfer Workflow Process_html_5027e5235ffbb571.gif||alt="Shape7"]] [[image:Member Client Transfer Workflow Process_html_fc7b46a04279edb7.gif||alt="Shape6"]]
65 +Select the (% style="color:#2980b9" %)“**Member Client Transfer Workflow**”(%%) from Batch Management. Click on the(% style="color:#2980b9" %) __edit__(%%) hyperlink.
67 67  
68 -[[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
69 -
70 70  
71 -The user will need to locate the workflow in the “**Your Workflow**” pane and double click on it to open the workflow.
68 +(% style="text-align:center" %)
69 +[[image:1634194168572-992.png]]
72 72  
73 -Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the “**Yes**” button and then the “**Yes**” button to continue with the workflow process.
74 74  
75 -[[image:Member Client Transfer Workflow Process_html_d80936e4d821d57e.gif||alt="Shape9"]]
76 76  
77 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
73 +Paste the member’s name in the (% style="color:#2980b9" %)“**Member**”(%%) field. The effective date will be the date of transfer. Where the member is active, the member exit date will be set to the transfer date. Select the (% style="color:#2980b9" %)“**Save**”(%%) and (% style="color:#2980b9" %)“**Execute**”(%%) options to start the workflow process.
78 78  
79 79  
80 -Where the transfer is moving to an existing member select “**Existing Member**”. Where the transfer must create a new member record choose “**New Member**”. Click on the “**Done**” button once a selection has been made.
76 +(% style="text-align:center" %)
77 +[[image:1634194187183-885.png]]
81 81  
82 -**NB!** Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.
83 83  
80 +The user will need to locate the workflow in the (% style="color:#2980b9" %)“**Your Workflow**” (%%)pane and double click on it to open the workflow.
84 84  
82 +Once the user is satisfied that sufficient notification and confirmation has been received for the transfer, click on the (% style="color:#2980b9" %)“**Yes**”(%%) button and then the “**Yes**” button to continue with the workflow process.
85 85  
86 86  
87 -{{id name="_Hlk521497998"/}}[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="13" width="644"]] //New Member//
85 +(% style="text-align:center" %)
86 +[[image:1634194224605-117.png]]
88 88  
89 -Click on the “**Variables**” button.
90 90  
91 -[[image:Member Client Transfer Workflow Process_html_c93cb3db5a6fe27d.gif||alt="Shape11"]] [[image:Member Client Transfer Workflow Process_html_be809f36a67b7241.gif||alt="Shape10"]]
89 +Where the transfer is moving to an existing member select (% style="color:#2980b9" %)“**Existing Member**”.(%%) Where the transfer must create a new member record choose (% style="color:#2980b9" %)“**New Member**”.(%%) Click on the(% style="color:#2980b9" %) “**Done**”(%%) button once a selection has been made.
92 92  
93 -[[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
94 -\\
91 +(% style="color:#2980b9" %)**NB!**(%%) Always first check if there is a record open for the same member on the client you are transferring to, in which case select “Existing Member”.
95 95  
96 -Specify the new client this member must be transferred to. Leave the “**Member**” field blank. The effective date will be the date of transfer. Select the “**Save**” and “**Close**” option to go back to the workflow.
97 97  
98 -[[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
99 -[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]
100 100  
101 -Select the “**Done**” button in the workflow to continue to the next step.
102 102  
103 -A report will populate with the proposed transfer details. Check that the report is correct.
96 +(% style="text-align: center;" %)
97 +== (% style="color:#2980b9" %)**New Member**(%%) ==
104 104  
105 -[[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
106 -[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]
107 107  
108 -[[image:Member Client Transfer Workflow Process_html_b5759626fb0036c5.gif||alt="Shape18"]] [[image:Member Client Transfer Workflow Process_html_f35637c3740948ec.gif||alt="Shape17"]]
100 +Click on the (% style="color:#2980b9" %)“**Variables**”(%%) button.
109 109  
110 110  
111 -Click on the “**Yes**” button if the details in the transfer were correct.
103 +(% style="text-align:center" %)
104 +[[image:1634194241418-617.png]]
112 112  
113 -Click on the “**No**” button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step.
114 114  
115 -[[image:Member Client Transfer Workflow Process_html_359c1ec4a8e2a6ca.gif||alt="Shape20"]] [[image:Member Client Transfer Workflow Process_html_97c8d39f83ca77f5.gif||alt="Shape19"]]
107 +Specify the new client this member must be transferred to. Leave the (% style="color:#2980b9" %)“**Member**” (%%)field blank. The effective date will be the date of transfer. Select the (% style="color:#2980b9" %)“**Save**” (%%)and “**Close**” option to go back to the workflow.
116 116  
117 -[[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
118 -
119 119  
110 +(% style="text-align:center" %)
111 +[[image:1634194261841-296.png]]
120 120  
121 121  
114 +Select the (% style="color:#2980b9" %)“**Done**” (%%)button in the workflow to continue to the next step.
122 122  
116 +A report will populate with the proposed transfer details. Check that the report is correct.
123 123  
124 124  
125 -//Completing the Workflow//
119 +(% style="text-align:center" %)
120 +[[image:1634194278685-302.png]]
126 126  
127 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]
128 128  
129 -Click on the “**Done**” button to process the transfer.
123 +Click on the(% style="color:#2980b9" %) “**Yes**”(%%) button if the details in the transfer were correct.
130 130  
131 -[[image:Member Client Transfer Workflow Process_html_3bb493976ad3e769.gif||alt="Shape22"]] [[image:Member Client Transfer Workflow Process_html_c18ed01bb4adaa0.gif||alt="Shape21"]]
125 +Click on the (% style="color:#2980b9" %)“**No**”(%%) button if the details in the transfer were incorrect and the workflow will then loop back to the Existing Member/ New Member selection step.
132 132  
133 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
134 134  
128 +(% style="text-align:center" %)
129 +[[image:1634194299186-130.png]]
135 135  
136 -A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
137 137  
138 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]
132 +(% style="text-align: center;" %)
133 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) ==
139 139  
140 -[[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] [[image:Member Client Transfer Workflow Process_html_6b86782aae8e9d0e.gif||alt="Shape29"]] [[image:Member Client Transfer Workflow Process_html_2d96fb04c02b5951.gif||alt="Shape28"]] Once satisfied that the member has been transferred successfully, the user will click on the “**Complete**” button to continue. Select the “**Incomplete**” button to start the process again.
141 -\\
142 142  
143 -The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the “**Done**” button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting “Done”.
144 144  
145 -[[image:Member Client Transfer Workflow Process_html_73b1a5321c669877.gif||alt="Shape31"]] [[image:Member Client Transfer Workflow Process_html_940c334d0951a176.gif||alt="Shape30"]]
146 146  
147 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
138 +Click on the (% style="color:#2980b9" %)“**Done**”(%%) button to process the transfer.
148 148  
149 149  
150 -**NB!** The **Destination Member** record will need to be updated with the Category and Paypoint details.
151 151  
152 -[[image:Member Client Transfer Workflow Process_html_edbfa73371d4fc70.gif||alt="Shape35"]] [[image:Member Client Transfer Workflow Process_html_626306380653bc18.gif||alt="Shape34"]] [[image:Member Client Transfer Workflow Process_html_7dc1d0c7e02dd715.gif||alt="Shape33"]] [[image:Member Client Transfer Workflow Process_html_846197ea27b4780b.gif||alt="Shape32"]]
142 +(% style="text-align:center" %)
143 +[[image:1634194315483-734.png]]
153 153  
154 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
155 155  
156 -[[image:Member Client Transfer Workflow Process_html_480404cdfa592982.gif||alt="Shape38"]] [[image:Member Client Transfer Workflow Process_html_8df99bcd058de8db.gif||alt="Shape37"]] [[image:Member Client Transfer Workflow Process_html_50dd00f33798978.gif||alt="Shape36"]]
146 +A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
157 157  
158 -[[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
159 -
160 160  
149 +(% style="text-align:center" %)
150 +[[image:1634194334515-987.png]]
161 161  
162 -Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
163 163  
164 164  
154 +Once satisfied that the member has been transferred successfully, the user will click on the(% style="color:#2980b9" %) “**Complete**”(%%) button to continue. Select the(% style="color:#2980b9" %) “**Incomplete**” (%%)button to start the process again.
165 165  
166 -Member Investment Switch Process
167 167  
168 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]
157 +(% style="text-align:center" %)
158 +[[image:1634194377798-173.png]]
169 169  
170 -Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments).
171 171  
172 -Go to the **Investment Switches** screen
161 +The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the (% style="color:#2980b9" %)“**Done**” (%%)button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting(% style="color:#2980b9" %)** “Done”**(%%).
173 173  
174 -[[image:Member Client Transfer Workflow Process_html_55991c3b4a2c3244.gif||alt="Shape39"]]
175 175  
176 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
164 +(% style="text-align:center" %)
165 +[[image:1634194397845-607.png]]
177 177  
178 178  
168 +(% style="color:#e74c3c" %)**NB!**(%%) The (% style="color:#2980b9" %)**Destination Member** (%%)record will need to be updated with the Category and Paypoint details.
179 179  
180 -[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
181 -reate a line and update the following details:
182 182  
171 +(% style="text-align:center" %)
172 +[[image:1634194413050-737.png]]
183 183  
184 -**Date:** Date of Switch
185 185  
186 -**Member:** Paste the record previously copied
175 +(% style="text-align:center" %)
176 +[[image:1634194428787-719.png]]
187 187  
188 -**Percentage:** Must be completed as **-100%** (Negative)
189 189  
179 +Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
190 190  
191 -After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
192 192  
193 193  
183 +(% style="text-align: center;" %)
184 +== (% style="color:#2980b9" %)**Member Investment Switch Process**(%%) ==
194 194  
195 195  
196 196  
197 -Click on the “**Switch”** button to proceed with the next step of the switch.
198 198  
199 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
189 +Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments).
200 200  
201 -A report is generated confirming that the contra entries have been created for the switch
191 +Go to the(% style="color:#2980b9" %) **Investment Switches**(%%) screen
202 202  
203 -[[image:Member Client Transfer Workflow Process_html_62090ddc32e52e1b.gif||alt="Shape42"]]
204 204  
205 -[[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
206 -
194 +(% style="text-align:center" %)
195 +[[image:1634194452381-664.png]]
207 207  
208 208  
209 -On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
210 210  
211 -[[image:Member Client Transfer Workflow Process_html_ca897d7b5cfb0ec5.gif||alt="Shape44"]] [[image:Member Client Transfer Workflow Process_html_d023d79032b3b096.gif||alt="Shape43"]]
199 +(% style="text-align:center" %)
200 +[[image:1634194466991-965.png]]
212 212  
213 -[[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
214 -
215 215  
203 +Create a line and update the following details:
216 216  
217 -If all is in order (refer to the member statement generated previously as a quick check), click on the “**Switch”** button to proceed with the final steps of the switch.
218 218  
219 -Another report is generated, confirming the switch has occurred, based on the mandate.
206 +(% style="color:#2980b9" %)**Date:**(%%) Date of Switch
220 220  
221 -[[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
222 -[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]
208 +(% style="color:#2980b9" %)**Member:**(%%) Paste the record previously copied
223 223  
210 +(% style="color:#2980b9" %)**Percentage:**(%%) Must be completed as (% style="color:#2980b9" %)**-100%**(%%) (Negative)
224 224  
225 225  
213 +After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
226 226  
227 227  
216 +Click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the next step of the switch.
228 228  
229 -On the Investment switches screen, create one(1) row, leaving the member blank, populate the **_bank** product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into **_bank**.
230 230  
231 -[[image:Member Client Transfer Workflow Process_html_1d6ff262b963143.gif||alt="Shape46"]]
219 +(% style="text-align:center" %)
220 +[[image:1634194486415-649.png]]
232 232  
233 -[[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
234 -
235 235  
223 +A report is generated confirming that the contra entries have been created for the switch
236 236  
237 -**Date:** Date of Switch
238 238  
239 -**Investment Product:** Select the _Bank Account Investment Product from the drop-down option
226 +(% style="text-align:center" %)
227 +[[image:1634194507040-838.png]]
240 240  
241 241  
242 -**Percentage:** Must be completed as 100% (Positive)
230 +On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
243 243  
244 244  
245 -After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
233 +(% style="text-align:center" %)
234 +[[image:1634194524119-862.png]]
246 246  
247 -Click on the “**Switch”** button to proceed with the next step of the switch.
248 248  
237 +If all is in order (refer to the member statement generated previously as a quick check), click on the (% style="color:#2980b9" %)“**Switch”**(%%) button to proceed with the final steps of the switch.
249 249  
250 -[[image:Member Client Transfer Workflow Process_html_51e804f99cc70dac.png||height="26" width="77"]]
239 +Another report is generated, confirming the switch has occurred, based on the mandate.
251 251  
252 252  
253 -The following report is generated.
242 +(% style="text-align:center" %)
243 +[[image:1634194538901-156.png]]
254 254  
255 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]
256 256  
246 +On the Investment switches screen, create one(1) row, leaving the member blank, populate the (% style="color:#2980b9" %)**_bank** (%%)product and add in 100% in the percentage field. This would create the positive amounts being switched out of the old portfolio into (% style="color:#2980b9" %)**_bank**.
257 257  
258 258  
259 259  
250 +(% style="text-align:center" %)
251 +[[image:1634194552793-732.png]]
260 260  
261 261  
254 +(% style="color:#2980b9" %)**Date:**(%%) Date of Switch
262 262  
256 +(% style="color:#2980b9" %)**Investment Product:**(%%) Select the _Bank Account Investment Product from the drop-down option
263 263  
258 +(% style="color:#2980b9" %)**Percentage:**(%%) Must be completed as 100% (Positive)
264 264  
265 -The Investment Switches screen is updated on Everest.
266 266  
267 -[[image:Member Client Transfer Workflow Process_html_deafa0e30c86ec0e.gif||alt="Shape50"]] [[image:Member Client Transfer Workflow Process_html_462c4bf4ac9c476f.gif||alt="Shape49"]] [[image:Member Client Transfer Workflow Process_html_9383520197c997ff.gif||alt="Shape48"]]
261 +After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
268 268  
269 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
263 +Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
270 270  
271 271  
266 +(% style="text-align:center" %)
267 +[[image:1634194486415-649.png]]
272 272  
273 -Click on the “**Switch”** button to proceed with the next step of the switch.
274 274  
275 -[[image:Member Client Transfer Workflow Process_html_f521a041343b5a72.gif||alt="Shape51"]]
270 +The following report is generated.
276 276  
277 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
278 278  
273 +(% style="text-align:center" %)
274 +[[image:1634194577653-631.png]]
279 279  
280 -Click on the “**Switch”** button to proceed with the next step of the switch.
281 281  
282 -A communication document is generated reflecting the transactions. All details of the switch are recorded.
277 +The Investment Switches screen is updated on Everest.
283 283  
284 -[[image:Member Client Transfer Workflow Process_html_74c0800f2b9a06f0.gif||alt="Shape54"]] [[image:Member Client Transfer Workflow Process_html_719851ca72c7731d.gif||alt="Shape53"]] [[image:Member Client Transfer Workflow Process_html_ecc4158b49c0613e.gif||alt="Shape52"]]
285 285  
286 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
287 287  
281 +(% style="text-align:center" %)
282 +[[image:1634194593231-646.png]]
288 288  
289 289  
285 +Click on the(% style="color:#2980b9" %)** “Switch”**(%%) button to proceed with the next step of the switch.
290 290  
291 291  
292 292  
293 -[[image:Member Client Transfer Workflow Process_html_a3fb6516e51401a1.gif||alt="Shape55"]]
289 +(% style="text-align:center" %)
290 +[[image:1634194608639-339.png]]
294 294  
295 -//BEFORE proceeding with the switch out of Bank to the new investment product, ensure you have received the transaction price for the disinvestment leg, and priced the transaction. This will update the values in _Bank Account to that which was received. Refer to the next section for pricing of transactions.//
296 296  
293 +Click on the (% style="color:#2980b9" %)“**Switch”** (%%)button to proceed with the next step of the switch.
297 297  
298 -The investment switch screen is now clear and the switch from **_Bank Account** to the new investment product can be actioned.
295 +A communication document is generated reflecting the transactions. All details of the switch are recorded.
299 299  
300 -[[image:Member Client Transfer Workflow Process_html_6d9a508fcc83997.gif||alt="Shape57"]] [[image:Member Client Transfer Workflow Process_html_9beb5e43d58ded91.gif||alt="Shape56"]]
301 301  
302 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
303 303  
299 +(% style="text-align:center" %)
300 +[[image:1634194632108-483.png]]
304 304  
305 305  
306 -**Date:** Date of Switch
307 307  
308 -**Product:** Select the **_Bank Account** Investment Product from the drop-down option
304 +(% style="text-align:center" %)
305 +[[image:1634194652766-557.png]]
309 309  
310 -**Member:** Select the member record from the drop-down selection or paste from the previous copying
311 311  
312 -**Percentage:** Must be completed as **-100%** (Negative)
308 +The investment switch screen is now clear and the switch from (% style="color:#2980b9" %)**_Bank Account** (%%)to the new investment product can be actioned.
313 313  
314 314  
315 -After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
311 +(% style="text-align:center" %)
312 +[[image:1634194668204-871.png]]
316 316  
317 -Click on the “**Switch”** button to proceed with the next step of the switch.
318 318  
315 +(% style="color:#2980b9" %)**Date:** (%%)Date of Switch
316 +
317 +(% style="color:#2980b9" %)**Product:**(%%) Select the (% style="color:#2980b9" %)**_Bank Account**(%%) Investment Product from the drop-down option
318 +
319 +(% style="color:#2980b9" %)**Member:**(%%) Select the member record from the drop-down selection or paste from the previous copying
320 +
321 +(% style="color:#2980b9" %)**Percentage:**(%%) Must be completed as(% style="color:#2980b9" %) **-100%**(%%) (Negative)
322 +
323 +
324 +After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
325 +
326 +Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
327 +
319 319  A report is generated confirming that the contra entries have been created for the switch.
320 320  
321 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
322 322  
331 +(% style="text-align:center" %)
332 +[[image:1634194738753-252.png]]
323 323  
334 +
324 324  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
325 325  
326 -Create additional lines for each Type that is to be switched into the new Investment product from **_Bank Account**. These would reflect the positive amounts being switched out of **_Bank Account**.
337 +Create additional lines for each Type that is to be switched into the new Investment product from (% style="color:#2980b9" %)**_Bank Account**.(%%) These would reflect the positive amounts being switched out of(% style="color:#2980b9" %) **_Bank Account**.
327 327  
328 -**Date:** **Date:** Date of Switch
329 329  
330 -**Product:** **Product:** Select the Investment Product from the drop-down option
340 +(% style="color:#2980b9" %)**Date:**(%%) Date of Switch
331 331  
332 -**Type:** **Type:** Select the relevant type (EE or ER) from the drop down
342 +(% style="color:#2980b9" %)**Product:**(%%) Select the Investment Product from the drop-down option
333 333  
334 -**Amount:** **Amount: **Type in the amount per type to be switched (Positive)
344 +(% style="color:#2980b9" %)**Type:**(%%) Select the relevant type (EE or ER) from the drop down
335 335  
336 -[[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
337 -[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]
346 +(% style="color:#2980b9" %)**Amount:** (%%)Type in the amount per type to be switched (Positive)
338 338  
339 339  
340 -After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
349 +(% style="text-align:center" %)
350 +[[image:1634194756238-832.png]]
341 341  
342 -Click on the “**Switch”** button to proceed with the next step of the switch.
343 343  
353 +After completing the relevant fields, click on the (% style="color:#2980b9" %)“**Update**”(%%) and (% style="color:#2980b9" %)“**Save**”(%%) buttons to create the line.
344 344  
355 +Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
356 +
357 +
345 345  A report is generated confirming that the contra entries have been created for the switch.
346 346  
347 -[[image:Member Client Transfer Workflow Process_html_1c2cd1524e293a3b.gif||alt="Shape60"]]
348 348  
349 -[[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
350 -
361 +(% style="text-align:center" %)
362 +[[image:1634194773616-145.png]]
351 351  
352 352  
353 353  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
354 354  
355 -[[image:Member Client Transfer Workflow Process_html_a64e78d7b8233920.gif||alt="Shape62"]] [[image:Member Client Transfer Workflow Process_html_8c0dcefb643ab407.gif||alt="Shape61"]]
356 356  
357 -[[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
358 -
368 +(% style="text-align:center" %)
369 +[[image:1634194790508-115.png]]
359 359  
360 -Click on the “**Switch”** button to proceed with the next step of the switch.
361 361  
372 +Click on the(% style="color:#2980b9" %)** “Switch” **(%%)button to proceed with the next step of the switch.
373 +
362 362  The following report is generated.
363 363  
364 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]
365 365  
377 +(% style="text-align:center" %)
378 +[[image:1634194810728-415.png]]
366 366  
367 -Click on the “**Switch”** button to proceed with the next step of the switch.
368 368  
369 -[[image:Member Client Transfer Workflow Process_html_8595e6ca85ddaf81.gif||alt="Shape66"]] [[image:Member Client Transfer Workflow Process_html_e2ce3858a9b14f2b.gif||alt="Shape65"]] [[image:Member Client Transfer Workflow Process_html_d350ccc98b559c2a.gif||alt="Shape64"]]
381 +Click on the (% style="color:#2980b9" %)**“Switch”**(%%) button to proceed with the next step of the switch.
370 370  
371 -A[[image:Member Client Transfer Workflow Process_html_4b9901442bb1e1e2.png||height="202" width="627"]] communication document is generated reflecting the transactions. All details of the switch are recorded confirming the switch out of _bank account and into the new client products.
372 372  
384 +
385 +[[image:Member Client Transfer Workflow Process_html_4b9901442bb1e1e2.png||height="202" width="627"]]
386 +
387 +
388 +A communication document is generated reflecting the transactions. All details of the switch are recorded confirming the switch out of _bank account and into the new client products.
389 +
373 373  On Everest there are no longer details reflected as the investment switch has been finalised.
374 374  
375 -[[image:Member Client Transfer Workflow Process_html_ae46241ee9ce8b01.gif||alt="Shape67"]]
376 376  
393 +
377 377  [[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]
378 378  
396 +
379 379  Once the instruction has been forwarded to the asset manager, and the transaction prices received have been loaded, the Member Transfer workflow can be accessed and the workflow finalised.
380 380  
381 381  
382 -//Pricing the Transaction//
400 +(% style="text-align: center;" %)
401 +== (% style="color:#2980b9" %)**Pricing the Transaction**(%%) ==
383 383  
384 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]
385 385  
386 -**Units** would have been disinvested from the asset manager.
387 387  
405 +(% style="color:#2980b9" %)**Units**(%%) would have been disinvested from the asset manager.
406 +
388 388  Once the instruction has been forwarded to the asset manager, and the transaction prices received, the following process needs to be followed: -
389 389  
390 390  Select the relevant Parent.
391 391  
392 -Go to the Accounts Menu and select “**Cashflow Unit Prices**”.
411 +Go to the Accounts Menu and select (% style="color:#2980b9" %)“**Cashflow Unit Prices**”.
393 393  
394 394  Search for the batch created via the Investment switch process.
395 395  
396 -The disinvestment process creates 2 lines in the Cashflow Unit Prices screen, one in respect of the transaction **to** the asset manager and the other the **bank** transaction. The bank transaction line will need to be amended to the actual amount received (**Positive value**) in the bank account, and the disinvestment line will need to be updated with the amount paid (**Negative value**) from the Asset Manager. Everest will calculate the Unit Price based on the actual rand value received from the Asset Manager and the number of units calculated by the system.
397 397  
398 -To update the screen, double click on the relevant row and enter the amount received from the Asset Manager. Add the amount received as a Negative (-) in the Net Amount block. Repeat the process for the bank transaction remembering to enter it as a positive value. Once complete click on the “**Update**” button.
416 +The disinvestment process creates 2 lines in the Cashflow Unit Prices screen, one in respect of the transaction (% style="color:#2980b9" %)**to**(%%) the asset manager and the other the(% style="color:#2980b9" %) **bank** (%%)transaction. The bank transaction line will need to be amended to the actual amount received (% style="color:#2980b9" %)(**Positive value**)(%%) in the bank account, and the disinvestment line will need to be updated with the amount paid (% style="color:#2980b9" %)(**Negative value**)(%%) from the Asset Manager. Everest will calculate the Unit Price based on the actual rand value received from the Asset Manager and the number of units calculated by the system.
399 399  
400 -At the bottom of the screen, click on the “**Save**” button.
418 +To update the screen, double click on the relevant row and enter the amount received from the Asset Manager. Add the amount received as a Negative (-) in the Net Amount block. Repeat the process for the bank transaction remembering to enter it as a positive value. Once complete click on the (% style="color:#2980b9" %)“**Update**” (%%)button.
401 401  
402 -Then click on the __Confirm__ hyperlink
420 +At the bottom of the screen, click on the (% style="color:#2980b9" %)“**Save**” (%%)button.
403 403  
422 +
423 +Then click on the (% style="color:#2980b9" %)__Confirm__ (%%)hyperlink
424 +
404 404  Once this has been confirmed it will be removed from this screen.
405 405  
406 406  
407 407  
408 -//Completing the Workflow//
429 +(% style="text-align: center;" %)
430 +== (% style="color:#2980b9" %)**Completing the Workflow**(%%) ==
409 409  
410 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]
411 411  
412 -To close the Member Client Transfer workflow process, click on the “**Done**” button. The workflow can only be closed once the switch has been actioned and priced.
413 413  
414 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
415 -[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]
416 416  
435 +To close the Member Client Transfer workflow process, click on the (% style="color:#2980b9" %)“**Done**”(%%) button. The workflow can only be closed once the switch has been actioned and priced.
417 417  
418 -The member record on the **Source Client** has been updated.
419 419  
420 -[[image:Member Client Transfer Workflow Process_html_8baac03e7a5c304a.gif||alt="Shape72"]] [[image:Member Client Transfer Workflow Process_html_cfbcd88838d0746.gif||alt="Shape71"]] [[image:Member Client Transfer Workflow Process_html_1c3343cebbe32c74.gif||alt="Shape70"]]
438 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
421 421  
440 +
441 +The member record on the (% style="color:#2980b9" %)**Source Client** (%%)has been updated.
442 +
443 +
444 +
422 422  [[image:Member Client Transfer Workflow Process_html_b8bed609e7aac0a4.png||height="98" width="627"]]
423 423  
424 424  
... ... @@ -457,6 +457,3 @@
457 457  
458 458  (% style="text-align:center" %)
459 459  [[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
460 -
461 -
462 -
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