Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15
<
From version < 111.1 >
edited by Megan Kahl
on 2021/10/14 05:48
To version < 109.1 >
edited by Megan Kahl
on 2021/10/14 05:31
>
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1 -(% style="text-align: center;" %)
2 -= (% style="color:#2980b9; font-size:28px" %)**Member Client Transfer Workflow Process**(%%) =
1 +**DISCLAIMER**
3 3  
3 +Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
4 4  
5 +In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
5 5  
7 +EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
6 6  
7 -(% style="text-align: center;" %)
8 -(% style="color:#2980b9" %)**BY**
9 +Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
9 9  
10 10  
11 11  
12 12  
13 -(% style="text-align:center" %)
14 -[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
15 15  
16 -{{info}}
17 -(% style="text-align: center;" %)
18 -(% style="color:#2980b9; font-size:20px" %)**TABLE OF CONTENT**
19 19  
20 20  
21 -{{toc/}}
22 22  
23 -
24 -{{/info}}
18 +**COPYRIGHT**
25 25  
26 -(% style="text-align: center;" %)
27 -== (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) ==
20 +This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
28 28  
22 +EBSphere (Pty) Limited
29 29  
24 +P.O. Box 785803
30 30  
26 +Sandton
27 +
28 +2146
29 +
30 +
31 +
32 +[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="96" width="344"]] [[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="13" width="645"]] //Introduction and important points to remember//
33 +
31 31  This workflow transfers the capital, interest, contributions and growth from a member record (**Source Member**) to another member record (**Destination Member**). The destination record can be either a new record or an existing record.
32 32  
33 33  Where the **Destination Member** already exists, the **Destination Member** record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
... ... @@ -50,7 +50,7 @@
50 50  
51 51  [[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="634"]] //Steps to complete the transfer//
52 52  
53 -[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
56 +[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
54 54  he user will need to locate the **Source Member** on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
55 55  
56 56  
... ... @@ -57,7 +57,7 @@
57 57  Select the “**Member Client Transfer Workflow**” from Batch Management. Click on the __edit__ hyperlink.
58 58  
59 59  [[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
60 -[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]
63 +[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]\\
61 61  
62 62  [[image:Member Client Transfer Workflow Process_html_e210e8b6c11c4e76.gif||alt="Shape5"]]
63 63  
... ... @@ -66,7 +66,7 @@
66 66  [[image:Member Client Transfer Workflow Process_html_bac42162b839a3f9.gif||alt="Shape8"]] [[image:Member Client Transfer Workflow Process_html_5027e5235ffbb571.gif||alt="Shape7"]] [[image:Member Client Transfer Workflow Process_html_fc7b46a04279edb7.gif||alt="Shape6"]]
67 67  
68 68  [[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
69 -
72 +\\
70 70  
71 71  The user will need to locate the workflow in the “**Your Workflow**” pane and double click on it to open the workflow.
72 72  
... ... @@ -74,7 +74,7 @@
74 74  
75 75  [[image:Member Client Transfer Workflow Process_html_d80936e4d821d57e.gif||alt="Shape9"]]
76 76  
77 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
80 +[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]\\
78 78  
79 79  
80 80  Where the transfer is moving to an existing member select “**Existing Member**”. Where the transfer must create a new member record choose “**New Member**”. Click on the “**Done**” button once a selection has been made.
... ... @@ -91,12 +91,12 @@
91 91  [[image:Member Client Transfer Workflow Process_html_c93cb3db5a6fe27d.gif||alt="Shape11"]] [[image:Member Client Transfer Workflow Process_html_be809f36a67b7241.gif||alt="Shape10"]]
92 92  
93 93  [[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
94 -\\
97 +\\\\
95 95  
96 96  Specify the new client this member must be transferred to. Leave the “**Member**” field blank. The effective date will be the date of transfer. Select the “**Save**” and “**Close**” option to go back to the workflow.
97 97  
98 98  [[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
99 -[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]
102 +[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]\\
100 100  
101 101  Select the “**Done**” button in the workflow to continue to the next step.
102 102  
... ... @@ -103,7 +103,7 @@
103 103  A report will populate with the proposed transfer details. Check that the report is correct.
104 104  
105 105  [[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
106 -[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]
109 +[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]\\
107 107  
108 108  [[image:Member Client Transfer Workflow Process_html_b5759626fb0036c5.gif||alt="Shape18"]] [[image:Member Client Transfer Workflow Process_html_f35637c3740948ec.gif||alt="Shape17"]]
109 109  
... ... @@ -115,7 +115,7 @@
115 115  [[image:Member Client Transfer Workflow Process_html_359c1ec4a8e2a6ca.gif||alt="Shape20"]] [[image:Member Client Transfer Workflow Process_html_97c8d39f83ca77f5.gif||alt="Shape19"]]
116 116  
117 117  [[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
118 -
121 +\\
119 119  
120 120  
121 121  
... ... @@ -124,27 +124,27 @@
124 124  
125 125  //Completing the Workflow//
126 126  
127 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]
130 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]\\
128 128  
129 129  Click on the “**Done**” button to process the transfer.
130 130  
131 131  [[image:Member Client Transfer Workflow Process_html_3bb493976ad3e769.gif||alt="Shape22"]] [[image:Member Client Transfer Workflow Process_html_c18ed01bb4adaa0.gif||alt="Shape21"]]
132 132  
133 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
136 +[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]\\
134 134  
135 135  
136 136  A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
137 137  
138 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]
141 +[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]\\
139 139  
140 140  [[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] [[image:Member Client Transfer Workflow Process_html_6b86782aae8e9d0e.gif||alt="Shape29"]] [[image:Member Client Transfer Workflow Process_html_2d96fb04c02b5951.gif||alt="Shape28"]] Once satisfied that the member has been transferred successfully, the user will click on the “**Complete**” button to continue. Select the “**Incomplete**” button to start the process again.
141 -\\
144 +\\\\
142 142  
143 143  The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the “**Done**” button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting “Done”.
144 144  
145 145  [[image:Member Client Transfer Workflow Process_html_73b1a5321c669877.gif||alt="Shape31"]] [[image:Member Client Transfer Workflow Process_html_940c334d0951a176.gif||alt="Shape30"]]
146 146  
147 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
150 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]\\
148 148  
149 149  
150 150  **NB!** The **Destination Member** record will need to be updated with the Category and Paypoint details.
... ... @@ -151,12 +151,12 @@
151 151  
152 152  [[image:Member Client Transfer Workflow Process_html_edbfa73371d4fc70.gif||alt="Shape35"]] [[image:Member Client Transfer Workflow Process_html_626306380653bc18.gif||alt="Shape34"]] [[image:Member Client Transfer Workflow Process_html_7dc1d0c7e02dd715.gif||alt="Shape33"]] [[image:Member Client Transfer Workflow Process_html_846197ea27b4780b.gif||alt="Shape32"]]
153 153  
154 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
157 +[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]\\
155 155  
156 156  [[image:Member Client Transfer Workflow Process_html_480404cdfa592982.gif||alt="Shape38"]] [[image:Member Client Transfer Workflow Process_html_8df99bcd058de8db.gif||alt="Shape37"]] [[image:Member Client Transfer Workflow Process_html_50dd00f33798978.gif||alt="Shape36"]]
157 157  
158 158  [[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
159 -
162 +\\
160 160  
161 161  
162 162  Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
... ... @@ -165,7 +165,7 @@
165 165  
166 166  Member Investment Switch Process
167 167  
168 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]
171 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]\\
169 169  
170 170  Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments).
171 171  
... ... @@ -173,11 +173,11 @@
173 173  
174 174  [[image:Member Client Transfer Workflow Process_html_55991c3b4a2c3244.gif||alt="Shape39"]]
175 175  
176 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
179 +[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]\\
177 177  
178 178  
179 179  
180 -[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
183 +[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
181 181  reate a line and update the following details:
182 182  
183 183  
... ... @@ -203,7 +203,7 @@
203 203  [[image:Member Client Transfer Workflow Process_html_62090ddc32e52e1b.gif||alt="Shape42"]]
204 204  
205 205  [[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
206 -
209 +\\
207 207  
208 208  
209 209  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
... ... @@ -211,7 +211,7 @@
211 211  [[image:Member Client Transfer Workflow Process_html_ca897d7b5cfb0ec5.gif||alt="Shape44"]] [[image:Member Client Transfer Workflow Process_html_d023d79032b3b096.gif||alt="Shape43"]]
212 212  
213 213  [[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
214 -
217 +\\
215 215  
216 216  
217 217  If all is in order (refer to the member statement generated previously as a quick check), click on the “**Switch”** button to proceed with the final steps of the switch.
... ... @@ -219,7 +219,7 @@
219 219  Another report is generated, confirming the switch has occurred, based on the mandate.
220 220  
221 221  [[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
222 -[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]
225 +[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]\\
223 223  
224 224  
225 225  
... ... @@ -231,7 +231,7 @@
231 231  [[image:Member Client Transfer Workflow Process_html_1d6ff262b963143.gif||alt="Shape46"]]
232 232  
233 233  [[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
234 -
237 +\\
235 235  
236 236  
237 237  **Date:** Date of Switch
... ... @@ -252,7 +252,7 @@
252 252  
253 253  The following report is generated.
254 254  
255 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]
258 +[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]\\
256 256  
257 257  
258 258  
... ... @@ -266,7 +266,7 @@
266 266  
267 267  [[image:Member Client Transfer Workflow Process_html_deafa0e30c86ec0e.gif||alt="Shape50"]] [[image:Member Client Transfer Workflow Process_html_462c4bf4ac9c476f.gif||alt="Shape49"]] [[image:Member Client Transfer Workflow Process_html_9383520197c997ff.gif||alt="Shape48"]]
268 268  
269 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
272 +[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]\\
270 270  
271 271  
272 272  
... ... @@ -274,8 +274,9 @@
274 274  
275 275  [[image:Member Client Transfer Workflow Process_html_f521a041343b5a72.gif||alt="Shape51"]]
276 276  
277 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
280 +[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]\\
278 278  
282 +
279 279  
280 280  Click on the “**Switch”** button to proceed with the next step of the switch.
281 281  
... ... @@ -283,7 +283,7 @@
283 283  
284 284  [[image:Member Client Transfer Workflow Process_html_74c0800f2b9a06f0.gif||alt="Shape54"]] [[image:Member Client Transfer Workflow Process_html_719851ca72c7731d.gif||alt="Shape53"]] [[image:Member Client Transfer Workflow Process_html_ecc4158b49c0613e.gif||alt="Shape52"]]
285 285  
286 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
290 +[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]\\
287 287  
288 288  
289 289  
... ... @@ -299,7 +299,7 @@
299 299  
300 300  [[image:Member Client Transfer Workflow Process_html_6d9a508fcc83997.gif||alt="Shape57"]] [[image:Member Client Transfer Workflow Process_html_9beb5e43d58ded91.gif||alt="Shape56"]]
301 301  
302 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
306 +[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]\\
303 303  
304 304  
305 305  
... ... @@ -318,7 +318,7 @@
318 318  
319 319  A report is generated confirming that the contra entries have been created for the switch.
320 320  
321 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
325 +[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]\\
322 322  
323 323  
324 324  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
... ... @@ -334,7 +334,7 @@
334 334  **Amount:** **Amount: **Type in the amount per type to be switched (Positive)
335 335  
336 336  [[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
337 -[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]
341 +[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]\\
338 338  
339 339  
340 340  After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
... ... @@ -347,7 +347,7 @@
347 347  [[image:Member Client Transfer Workflow Process_html_1c2cd1524e293a3b.gif||alt="Shape60"]]
348 348  
349 349  [[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
350 -
354 +\\
351 351  
352 352  
353 353  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
... ... @@ -355,13 +355,13 @@
355 355  [[image:Member Client Transfer Workflow Process_html_a64e78d7b8233920.gif||alt="Shape62"]] [[image:Member Client Transfer Workflow Process_html_8c0dcefb643ab407.gif||alt="Shape61"]]
356 356  
357 357  [[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
358 -
362 +\\
359 359  
360 360  Click on the “**Switch”** button to proceed with the next step of the switch.
361 361  
362 362  The following report is generated.
363 363  
364 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]
368 +[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]\\
365 365  
366 366  
367 367  Click on the “**Switch”** button to proceed with the next step of the switch.
... ... @@ -374,7 +374,7 @@
374 374  
375 375  [[image:Member Client Transfer Workflow Process_html_ae46241ee9ce8b01.gif||alt="Shape67"]]
376 376  
377 -[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]
381 +[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]\\
378 378  
379 379  Once the instruction has been forwarded to the asset manager, and the transaction prices received have been loaded, the Member Transfer workflow can be accessed and the workflow finalised.
380 380  
... ... @@ -381,7 +381,7 @@
381 381  
382 382  //Pricing the Transaction//
383 383  
384 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]
388 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]\\
385 385  
386 386  **Units** would have been disinvested from the asset manager.
387 387  
... ... @@ -407,12 +407,12 @@
407 407  
408 408  //Completing the Workflow//
409 409  
410 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]
414 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]\\
411 411  
412 412  To close the Member Client Transfer workflow process, click on the “**Done**” button. The workflow can only be closed once the switch has been actioned and priced.
413 413  
414 414  [[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
415 -[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]
419 +[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]\\
416 416  
417 417  
418 418  The member record on the **Source Client** has been updated.
... ... @@ -420,43 +420,13 @@
420 420  [[image:Member Client Transfer Workflow Process_html_8baac03e7a5c304a.gif||alt="Shape72"]] [[image:Member Client Transfer Workflow Process_html_cfbcd88838d0746.gif||alt="Shape71"]] [[image:Member Client Transfer Workflow Process_html_1c3343cebbe32c74.gif||alt="Shape70"]]
421 421  
422 422  [[image:Member Client Transfer Workflow Process_html_b8bed609e7aac0a4.png||height="98" width="627"]]
423 -
427 +\\
424 424  
425 425  
426 -(% style="text-align: center;" %)
427 -== (% style="color:#2980b9" %)**Disclaimer and Copyright**(%%) ==
428 428  
429 429  
430 -(% style="color:#2980b9" %)**DISCLAIMER**
431 431  
432 -Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
433 433  
434 -In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
435 435  
436 -EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
437 437  
438 -Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
439 439  
440 -
441 -
442 -(% style="color:#2980b9" %)**COPYRIGHT**
443 -
444 -This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
445 -
446 -
447 -EBSphere (Pty) Limited
448 -
449 -P.O. Box 785803
450 -
451 -Sandton
452 -
453 -2146
454 -
455 -
456 -
457 -
458 -(% style="text-align:center" %)
459 -[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
460 -
461 -
462 -
Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif
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