Changes for page Member Client Transfer

Last modified by Megan Kahl on 2021/12/01 06:15
<
From version < 110.1 >
edited by Megan Kahl
on 2021/10/14 05:31
To version < 111.1 >
edited by Megan Kahl
on 2021/10/14 05:48
>
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1 -**DISCLAIMER**
1 +(% style="text-align: center;" %)
2 += (% style="color:#2980b9; font-size:28px" %)**Member Client Transfer Workflow Process**(%%) =
2 2  
3 -Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
4 4  
5 -In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
6 6  
7 -EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
8 8  
9 -Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
7 +(% style="text-align: center;" %)
8 +(% style="color:#2980b9" %)**BY**
10 10  
11 11  
12 12  
13 13  
13 +(% style="text-align:center" %)
14 +[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
14 14  
16 +{{info}}
17 +(% style="text-align: center;" %)
18 +(% style="color:#2980b9; font-size:20px" %)**TABLE OF CONTENT**
15 15  
16 16  
21 +{{toc/}}
17 17  
18 -**COPYRIGHT**
23 +
24 +{{/info}}
19 19  
20 -This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
26 +(% style="text-align: center;" %)
27 +== (% style="color:#2980b9" %)**Introduction and important points to remember**(%%) ==
21 21  
22 -EBSphere (Pty) Limited
23 23  
24 -P.O. Box 785803
25 25  
26 -Sandton
27 -
28 -2146
29 -
30 -
31 -
32 -[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="96" width="344"]] [[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="13" width="645"]] //Introduction and important points to remember//
33 -
34 34  This workflow transfers the capital, interest, contributions and growth from a member record (**Source Member**) to another member record (**Destination Member**). The destination record can be either a new record or an existing record.
35 35  
36 36  Where the **Destination Member** already exists, the **Destination Member** record must be an active record, i.e. transfers cannot be done to an exited member. Where the destination record does not exist, a new record is created, and the following is transferred from the old record to the new record:
... ... @@ -53,7 +53,7 @@
53 53  
54 54  [[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="634"]] //Steps to complete the transfer//
55 55  
56 -[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
53 +[[image:Member Client Transfer Workflow Process_html_dd3cab69f513fef3.gif||alt="Shape3"]] [[image:Member Client Transfer Workflow Process_html_bb2f743be13dfded.gif||alt="Shape2"]] [[image:Member Client Transfer Workflow Process_html_e8558f59f0591b34.gif||alt="Shape1"]] T[[image:Member Client Transfer Workflow Process_html_e77425bb2bfe2f68.png||height="182" width="627"]]
57 57  he user will need to locate the **Source Member** on the database. Do this by selecting the relevant client from which the member is transferring. Search for the member, select the member, right click your mouse and copy the member before starting the workflow process.
58 58  
59 59  
... ... @@ -60,7 +60,7 @@
60 60  Select the “**Member Client Transfer Workflow**” from Batch Management. Click on the __edit__ hyperlink.
61 61  
62 62  [[image:Member Client Transfer Workflow Process_html_e21f9347b677c69b.png||height="112" width="627"]]
63 -[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]\\
60 +[[image:Member Client Transfer Workflow Process_html_1658717abada82f4.gif||alt="Shape4"]]
64 64  
65 65  [[image:Member Client Transfer Workflow Process_html_e210e8b6c11c4e76.gif||alt="Shape5"]]
66 66  
... ... @@ -69,7 +69,7 @@
69 69  [[image:Member Client Transfer Workflow Process_html_bac42162b839a3f9.gif||alt="Shape8"]] [[image:Member Client Transfer Workflow Process_html_5027e5235ffbb571.gif||alt="Shape7"]] [[image:Member Client Transfer Workflow Process_html_fc7b46a04279edb7.gif||alt="Shape6"]]
70 70  
71 71  [[image:Member Client Transfer Workflow Process_html_e4567557684e47c4.png||height="447" width="627"]]
72 -\\
69 +
73 73  
74 74  The user will need to locate the workflow in the “**Your Workflow**” pane and double click on it to open the workflow.
75 75  
... ... @@ -77,7 +77,7 @@
77 77  
78 78  [[image:Member Client Transfer Workflow Process_html_d80936e4d821d57e.gif||alt="Shape9"]]
79 79  
80 -[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]\\
77 +[[image:Member Client Transfer Workflow Process_html_8ce76b47c99f4fd4.png||height="189" width="627"]]
81 81  
82 82  
83 83  Where the transfer is moving to an existing member select “**Existing Member**”. Where the transfer must create a new member record choose “**New Member**”. Click on the “**Done**” button once a selection has been made.
... ... @@ -94,12 +94,12 @@
94 94  [[image:Member Client Transfer Workflow Process_html_c93cb3db5a6fe27d.gif||alt="Shape11"]] [[image:Member Client Transfer Workflow Process_html_be809f36a67b7241.gif||alt="Shape10"]]
95 95  
96 96  [[image:Member Client Transfer Workflow Process_html_c45855955cd8687a.png||height="434" width="627"]]
97 -\\\\
94 +\\
98 98  
99 99  Specify the new client this member must be transferred to. Leave the “**Member**” field blank. The effective date will be the date of transfer. Select the “**Save**” and “**Close**” option to go back to the workflow.
100 100  
101 101  [[image:Member Client Transfer Workflow Process_html_60f7a3e84f2fa5dc.png||height="231" width="627"]]
102 -[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]\\
99 +[[image:Member Client Transfer Workflow Process_html_65cc1f61d1d6657.gif||alt="Shape12"]]
103 103  
104 104  Select the “**Done**” button in the workflow to continue to the next step.
105 105  
... ... @@ -106,7 +106,7 @@
106 106  A report will populate with the proposed transfer details. Check that the report is correct.
107 107  
108 108  [[image:Member Client Transfer Workflow Process_html_1f4383e741e1aba2.png||height="294" width="627"]]
109 -[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]\\
106 +[[image:Member Client Transfer Workflow Process_html_8bb1cd8f1baa0f5.gif||alt="Shape13"]] [[image:Member Client Transfer Workflow Process_html_cf8b68d68392e429.gif||alt="Shape15"]] [[image:Member Client Transfer Workflow Process_html_75eed57ca1da6c7d.gif||alt="Shape14"]] [[image:Member Client Transfer Workflow Process_html_c369e0652b1c2c0a.gif||alt="Shape16"]]
110 110  
111 111  [[image:Member Client Transfer Workflow Process_html_b5759626fb0036c5.gif||alt="Shape18"]] [[image:Member Client Transfer Workflow Process_html_f35637c3740948ec.gif||alt="Shape17"]]
112 112  
... ... @@ -118,7 +118,7 @@
118 118  [[image:Member Client Transfer Workflow Process_html_359c1ec4a8e2a6ca.gif||alt="Shape20"]] [[image:Member Client Transfer Workflow Process_html_97c8d39f83ca77f5.gif||alt="Shape19"]]
119 119  
120 120  [[image:Member Client Transfer Workflow Process_html_71fcfb398fefa8b1.png||height="240" width="627"]]
121 -\\
118 +
122 122  
123 123  
124 124  
... ... @@ -127,27 +127,27 @@
127 127  
128 128  //Completing the Workflow//
129 129  
130 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]\\
127 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="636"]]
131 131  
132 132  Click on the “**Done**” button to process the transfer.
133 133  
134 134  [[image:Member Client Transfer Workflow Process_html_3bb493976ad3e769.gif||alt="Shape22"]] [[image:Member Client Transfer Workflow Process_html_c18ed01bb4adaa0.gif||alt="Shape21"]]
135 135  
136 -[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]\\
133 +[[image:Member Client Transfer Workflow Process_html_17266035ecab24cb.png||height="234" width="627"]]
137 137  
138 138  
139 139  A report will generate confirming whether the transfer was successful. If an error occurred, the process will need to be started again.
140 140  
141 -[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]\\
138 +[[image:Member Client Transfer Workflow Process_html_9c8f920e9ca71db2.png||height="177" width="627"]] [[image:Member Client Transfer Workflow Process_html_852caaf3f522088c.gif||alt="Shape27"]] [[image:Member Client Transfer Workflow Process_html_f734a0b2ccd3a2cb.gif||alt="Shape26"]] [[image:Member Client Transfer Workflow Process_html_52d9ab075229e1f7.gif||alt="Shape25"]] [[image:Member Client Transfer Workflow Process_html_47fbfd06bb034db7.gif||alt="Shape24"]] [[image:Member Client Transfer Workflow Process_html_d119ea310bd478fe.gif||alt="Shape23"]]
142 142  
143 143  [[image:Member Client Transfer Workflow Process_html_fad6e4eb828c61db.png||height="196" width="627"]] [[image:Member Client Transfer Workflow Process_html_6b86782aae8e9d0e.gif||alt="Shape29"]] [[image:Member Client Transfer Workflow Process_html_2d96fb04c02b5951.gif||alt="Shape28"]] Once satisfied that the member has been transferred successfully, the user will click on the “**Complete**” button to continue. Select the “**Incomplete**” button to start the process again.
144 -\\\\
141 +\\
145 145  
146 146  The Member has been added to the new client. Please enter the Member's Category and Paypoint in the new client on the new record. Before selecting the “**Done**” button, ensure that the member switch to the new product has been finalised. This is to be done on a Client Level > Accounts > Investment Switches. Only once the switch has been actioned on Everest, can the workflow be finalised by selecting “Done”.
147 147  
148 148  [[image:Member Client Transfer Workflow Process_html_73b1a5321c669877.gif||alt="Shape31"]] [[image:Member Client Transfer Workflow Process_html_940c334d0951a176.gif||alt="Shape30"]]
149 149  
150 -[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]\\
147 +[[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
151 151  
152 152  
153 153  **NB!** The **Destination Member** record will need to be updated with the Category and Paypoint details.
... ... @@ -154,12 +154,12 @@
154 154  
155 155  [[image:Member Client Transfer Workflow Process_html_edbfa73371d4fc70.gif||alt="Shape35"]] [[image:Member Client Transfer Workflow Process_html_626306380653bc18.gif||alt="Shape34"]] [[image:Member Client Transfer Workflow Process_html_7dc1d0c7e02dd715.gif||alt="Shape33"]] [[image:Member Client Transfer Workflow Process_html_846197ea27b4780b.gif||alt="Shape32"]]
156 156  
157 -[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]\\
154 +[[image:Member Client Transfer Workflow Process_html_c79bab021d6e527c.png||height="111" width="627"]]
158 158  
159 159  [[image:Member Client Transfer Workflow Process_html_480404cdfa592982.gif||alt="Shape38"]] [[image:Member Client Transfer Workflow Process_html_8df99bcd058de8db.gif||alt="Shape37"]] [[image:Member Client Transfer Workflow Process_html_50dd00f33798978.gif||alt="Shape36"]]
160 160  
161 161  [[image:Member Client Transfer Workflow Process_html_a7d88dec70ca9872.png||height="85" width="627"]]
162 -\\
159 +
163 163  
164 164  
165 165  Once the Member's Category and Paypoint on the new record has been added, the member switch is to be processed. This is processed on the new member’s record on a Client Level.
... ... @@ -168,7 +168,7 @@
168 168  
169 169  Member Investment Switch Process
170 170  
171 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]\\
168 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="627"]]
172 172  
173 173  Find and copy the new member’s record, then run a Member Statement to determine current value and current investment strategy (which is based on the source clients investments).
174 174  
... ... @@ -176,11 +176,11 @@
176 176  
177 177  [[image:Member Client Transfer Workflow Process_html_55991c3b4a2c3244.gif||alt="Shape39"]]
178 178  
179 -[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]\\
176 +[[image:Member Client Transfer Workflow Process_html_9a3a249b86d9a5b1.png||height="302" width="156"]]
180 180  
181 181  
182 182  
183 -[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
180 +[[image:Member Client Transfer Workflow Process_html_f9b3bea5758d9a4a.gif||alt="Shape41"]] [[image:Member Client Transfer Workflow Process_html_175db98e74c52d6b.gif||alt="Shape40"]] C[[image:Member Client Transfer Workflow Process_html_d9ea2970c8d0f6e.png||height="136" width="627"]]
184 184  reate a line and update the following details:
185 185  
186 186  
... ... @@ -206,7 +206,7 @@
206 206  [[image:Member Client Transfer Workflow Process_html_62090ddc32e52e1b.gif||alt="Shape42"]]
207 207  
208 208  [[image:Member Client Transfer Workflow Process_html_bc3dd55c1df31cda.png||height="104" width="627"]]
209 -\\
206 +
210 210  
211 211  
212 212  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (negative amounts split between EE and ER type being switched out of the old portfolio as reflected in the example below). There can be more than two(2) lines, depending on how many money types are on the member record.
... ... @@ -214,7 +214,7 @@
214 214  [[image:Member Client Transfer Workflow Process_html_ca897d7b5cfb0ec5.gif||alt="Shape44"]] [[image:Member Client Transfer Workflow Process_html_d023d79032b3b096.gif||alt="Shape43"]]
215 215  
216 216  [[image:Member Client Transfer Workflow Process_html_62effffed38b3d49.png||height="131" width="627"]]
217 -\\
214 +
218 218  
219 219  
220 220  If all is in order (refer to the member statement generated previously as a quick check), click on the “**Switch”** button to proceed with the final steps of the switch.
... ... @@ -222,7 +222,7 @@
222 222  Another report is generated, confirming the switch has occurred, based on the mandate.
223 223  
224 224  [[image:Member Client Transfer Workflow Process_html_3bb9bf868d5b3d4b.png||height="117" width="627"]]
225 -[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]\\
222 +[[image:Member Client Transfer Workflow Process_html_61cebecdd7b0faee.gif||alt="Shape45"]]
226 226  
227 227  
228 228  
... ... @@ -234,7 +234,7 @@
234 234  [[image:Member Client Transfer Workflow Process_html_1d6ff262b963143.gif||alt="Shape46"]]
235 235  
236 236  [[image:Member Client Transfer Workflow Process_html_920cc8a76414c27c.png||height="149" width="627"]]
237 -\\
234 +
238 238  
239 239  
240 240  **Date:** Date of Switch
... ... @@ -255,7 +255,7 @@
255 255  
256 256  The following report is generated.
257 257  
258 -[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]\\
255 +[[image:Member Client Transfer Workflow Process_html_9ccd4dc24e835a16.png||height="118" width="627"]] [[image:Member Client Transfer Workflow Process_html_2cf127c55e0d38bf.gif||alt="Shape47"]]
259 259  
260 260  
261 261  
... ... @@ -269,7 +269,7 @@
269 269  
270 270  [[image:Member Client Transfer Workflow Process_html_deafa0e30c86ec0e.gif||alt="Shape50"]] [[image:Member Client Transfer Workflow Process_html_462c4bf4ac9c476f.gif||alt="Shape49"]] [[image:Member Client Transfer Workflow Process_html_9383520197c997ff.gif||alt="Shape48"]]
271 271  
272 -[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]\\
269 +[[image:Member Client Transfer Workflow Process_html_53fbebd74a9a2292.png||height="182" width="627"]]
273 273  
274 274  
275 275  
... ... @@ -277,9 +277,8 @@
277 277  
278 278  [[image:Member Client Transfer Workflow Process_html_f521a041343b5a72.gif||alt="Shape51"]]
279 279  
280 -[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]\\
277 +[[image:Member Client Transfer Workflow Process_html_9d71acdf41dcc20a.png||height="123" width="627"]]
281 281  
282 -
283 283  
284 284  Click on the “**Switch”** button to proceed with the next step of the switch.
285 285  
... ... @@ -287,7 +287,7 @@
287 287  
288 288  [[image:Member Client Transfer Workflow Process_html_74c0800f2b9a06f0.gif||alt="Shape54"]] [[image:Member Client Transfer Workflow Process_html_719851ca72c7731d.gif||alt="Shape53"]] [[image:Member Client Transfer Workflow Process_html_ecc4158b49c0613e.gif||alt="Shape52"]]
289 289  
290 -[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]\\
286 +[[image:Member Client Transfer Workflow Process_html_4893d1a610e426ea.png||height="191" width="627"]]
291 291  
292 292  
293 293  
... ... @@ -303,7 +303,7 @@
303 303  
304 304  [[image:Member Client Transfer Workflow Process_html_6d9a508fcc83997.gif||alt="Shape57"]] [[image:Member Client Transfer Workflow Process_html_9beb5e43d58ded91.gif||alt="Shape56"]]
305 305  
306 -[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]\\
302 +[[image:Member Client Transfer Workflow Process_html_7bded2875ba6b173.png||height="141" width="627"]]
307 307  
308 308  
309 309  
... ... @@ -322,7 +322,7 @@
322 322  
323 323  A report is generated confirming that the contra entries have been created for the switch.
324 324  
325 -[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]\\
321 +[[image:Member Client Transfer Workflow Process_html_448d887be778fdac.png||height="96" width="627"]]
326 326  
327 327  
328 328  On Everest the Investment Switch screen would have been updated to reflect two entries, reflecting the split (negative amounts split between EE / ER or Special types being switched out of _Bank Account).
... ... @@ -338,7 +338,7 @@
338 338  **Amount:** **Amount: **Type in the amount per type to be switched (Positive)
339 339  
340 340  [[image:Member Client Transfer Workflow Process_html_ff9bad95586824a0.png||height="158" width="627"]]
341 -[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]\\
337 +[[image:Member Client Transfer Workflow Process_html_2f928b63cccc4df.gif||alt="Shape59"]] [[image:Member Client Transfer Workflow Process_html_1d8511a7b741ddc4.gif||alt="Shape58"]]
342 342  
343 343  
344 344  After completing the relevant fields, click on the “**Update**” and “**Save**” buttons to create the line.
... ... @@ -351,7 +351,7 @@
351 351  [[image:Member Client Transfer Workflow Process_html_1c2cd1524e293a3b.gif||alt="Shape60"]]
352 352  
353 353  [[image:Member Client Transfer Workflow Process_html_959463e03e93e7d9.png||height="132" width="627"]]
354 -\\
350 +
355 355  
356 356  
357 357  On Everest the Investment Switch screen would have been updated to reflect the entries, reflecting the split (amounts split between EE and ER type being switched in and out from the relevant portfolios).
... ... @@ -359,13 +359,13 @@
359 359  [[image:Member Client Transfer Workflow Process_html_a64e78d7b8233920.gif||alt="Shape62"]] [[image:Member Client Transfer Workflow Process_html_8c0dcefb643ab407.gif||alt="Shape61"]]
360 360  
361 361  [[image:Member Client Transfer Workflow Process_html_ed9e23b90fbcd8d2.png||height="310" width="627"]]
362 -\\
358 +
363 363  
364 364  Click on the “**Switch”** button to proceed with the next step of the switch.
365 365  
366 366  The following report is generated.
367 367  
368 -[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]\\
364 +[[image:Member Client Transfer Workflow Process_html_4737457fa9310614.png||height="124" width="627"]] [[image:Member Client Transfer Workflow Process_html_fa0dfb24856fd3f7.gif||alt="Shape63"]]
369 369  
370 370  
371 371  Click on the “**Switch”** button to proceed with the next step of the switch.
... ... @@ -378,7 +378,7 @@
378 378  
379 379  [[image:Member Client Transfer Workflow Process_html_ae46241ee9ce8b01.gif||alt="Shape67"]]
380 380  
381 -[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]\\
377 +[[image:Member Client Transfer Workflow Process_html_8562fb98d091c25e.png||height="77" width="621"]]
382 382  
383 383  Once the instruction has been forwarded to the asset manager, and the transaction prices received have been loaded, the Member Transfer workflow can be accessed and the workflow finalised.
384 384  
... ... @@ -385,7 +385,7 @@
385 385  
386 386  //Pricing the Transaction//
387 387  
388 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]\\
384 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="635"]]
389 389  
390 390  **Units** would have been disinvested from the asset manager.
391 391  
... ... @@ -411,12 +411,12 @@
411 411  
412 412  //Completing the Workflow//
413 413  
414 -[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]\\
410 +[[image:Member Client Transfer Workflow Process_html_857ba1e075348553.png||height="12" width="614"]]
415 415  
416 416  To close the Member Client Transfer workflow process, click on the “**Done**” button. The workflow can only be closed once the switch has been actioned and priced.
417 417  
418 418  [[image:Member Client Transfer Workflow Process_html_34af6644ac503f76.png||height="190" width="627"]]
419 -[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]\\
415 +[[image:Member Client Transfer Workflow Process_html_1b2946b4242d7c73.gif||alt="Shape69"]] [[image:Member Client Transfer Workflow Process_html_7084c19074403c0b.gif||alt="Shape68"]]
420 420  
421 421  
422 422  The member record on the **Source Client** has been updated.
... ... @@ -424,13 +424,43 @@
424 424  [[image:Member Client Transfer Workflow Process_html_8baac03e7a5c304a.gif||alt="Shape72"]] [[image:Member Client Transfer Workflow Process_html_cfbcd88838d0746.gif||alt="Shape71"]] [[image:Member Client Transfer Workflow Process_html_1c3343cebbe32c74.gif||alt="Shape70"]]
425 425  
426 426  [[image:Member Client Transfer Workflow Process_html_b8bed609e7aac0a4.png||height="98" width="627"]]
427 -\\
423 +
428 428  
429 429  
426 +(% style="text-align: center;" %)
427 +== (% style="color:#2980b9" %)**Disclaimer and Copyright**(%%) ==
430 430  
431 431  
430 +(% style="color:#2980b9" %)**DISCLAIMER**
432 432  
432 +Please note, whilst care is taken to illustrate numerous scenarios, it is impossible to detail all instances and therefore this document should merely serve as a guide for the purposes of demonstrating system functionality and conducting employee training.
433 433  
434 +In accordance with the above paragraph, this training manual is published and distributed on the basis that EBSphere (Pty) Ltd is not responsible/accountable for any actions taken by users of information contained in this training manual nor for any error in or omission from this manual.
434 434  
436 +EBSphere (Pty) Ltd does not accept any responsibility whatsoever for a misrepresentation performed by any person in respect of claims, losses or damage or any other matter, either direct or consequential arising out of or in relation to the use and reliance, whether wholly or partially, upon any information contained or products referred to in this manual.
435 435  
438 +Further, the contents of this training manual are subject to change without any notice and further highlight the need for this training manual to serve only as a guide.
436 436  
440 +
441 +
442 +(% style="color:#2980b9" %)**COPYRIGHT**
443 +
444 +This documentation and the software described in it is the exclusive property of EBSphere (Pty) Ltd. This manual or the software may not be copied in whole or part, without the express written consent of EBSphere (Pty) Ltd. Under the law, copying includes translating into another language or format.
445 +
446 +
447 +EBSphere (Pty) Limited
448 +
449 +P.O. Box 785803
450 +
451 +Sandton
452 +
453 +2146
454 +
455 +
456 +
457 +
458 +(% style="text-align:center" %)
459 +[[image:Member Client Transfer Workflow Process_html_8cba33b1e8c9fa24.gif||height="128" width="463"]]
460 +
461 +
462 +

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